Natasha C.
Reviewer
5/5
The solution to be able to spend time in the garden with family & friends even in November!
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I ordered this patio heater on 24/09 and it arrived 15/10. Assembly was done by my Hubby on 18/10 who said it was pretty straightforward and this allowed us to enjoy an amazing evening that night with our neighbour in the garden enjoying a few drinks and chat and not breaking any Covid rules as we were able to sit outside - see first pic. We all remarked at how pretty the thing is when lit up and it really gave off a good heat - we are in Scotland and the nights are chilly here. We used it again on Friday 30/10 for a Halloween party for 10 kids - again, not breaking any Covid rules as we were outside all night. My niece was wearing shorts that night as part of her Halloween outfit as you will see from pic 2 but never complained of the cold once as we had the patio heater on. After the party, Hubby and I moved the heater to a corner of the garden and covered it with the protective cover it comes with. Unfortunately, Storm Aiden and Hurricane Zeta hit on Saturday 31/10 and to my horror was strong enough to knock our beloved heater over and of course the glass tube has smashed. I contacted Burrowmount on Saturday afternoon and explained our predicament and spoke to a lovely guy who said in view of the fact we've only had it a couple of weeks he would send us a replacement tube for free. Amazing Customer Service! And it is due to arrive in time for a wee fireworks get together I'm having in the garden on 5th November so there will be happy and warm kids once again. I've also since purchased bungee cords so this will now always be tethered when not in use to avoid it toppling ever again - lesson learnt!
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3 years ago
andrew bennett
Reviewer
5/5
Saved hours of digging
Done 50 posts with this down to 3 foot deep work’s perfect s...
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aves hours of digging had slight problem accelerating handle cable snapped contacted seller excellent support supplied new one within a couple of days all you need in the box gloves glasses level tool the lot easy to assemble and get going
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3 years ago
R.G
Reviewer
5/5
Kraftfull
Startar direkt, borrar lätt genom hård lera och stenar
3 years ago
Denis Krüger
Reviewer
5/5
Viel zu laut
Gute Leistung
3 years ago
Amazon Customer
Reviewer
4/5
Looks fantastic, performs well and is great value for money.
After admiring the des...
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ign abroad we chose this based on the reviews, appearance and price. Yes, it takes a while to assemble and some metal edges are sharp but overall the quality is good. It’s sturdy, throws a good heat over a decent area and is a real showpiece in the garden.
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3 years ago
fº JAVIER
Reviewer
5/5
todo perfecto
todo bien
3 years ago
jen
Reviewer
5/5
Provita ProjektgmbH
Reviewer
5/5
Teile Passen nicht zusammen
Leider wurden hier die Teile von zwei veschiedenen Produkt...
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en (3in 1 und 5 in 1)zusammengemischt. Die Bedienungsanleitung gehört zu der Kettensäge (5 in 1 Set). Die Wildkrautbürste und den Rasentrimmer kann man nur um 180 ° verdreht anstecken, die mitgelieferten Schrauben passen nicht.Positiv ist, dass der Motor sofort anspringt.
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3 years ago
Jim redmond
Reviewer
5/5
Great tool
Fantastic value for money works and starts very well. I mentioned a slig...
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ht problem to them that really I was prepared to live with. They phoned me and insisted on sending out a replacement chain brake.Great old fashioned customer service.Kind regards Jim redmondBirmingham
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3 years ago
Aviator58
Reviewer
5/5
Great all Round Tool
Moved into a new house in June and have taken over a much larg...
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er garden than before approx 3/4 acre. Garden has not been touched for a while and the grass thistles and all else were 4 to 5ft high. Started with the grass strimmer then moved onto the 40 tooth wheel this little machine has chewed through it all with no problems. I usually try to keep to one tank full of fuel each daily session but i cannot fault it at all. I have not tried the chain saw yet and have to master the skill of the trimmer. Its taken me just over a month to bring the gardens to manageable. I could not have done it with anything else. Easy to put together starts every time after priming and first pull when warm. Only niggle has been a couple of clips breaking on the harness.Would recommend this to anyone.
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3 years ago
Ally Bongo Brain
Reviewer
5/5
Great value for the quality you get.
What can I say but delivery super quick. Produ...
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ct came with very easy instructions and Safety guidance when setting up and starting for the first time. Straight forward to assemble and very sturdy once put together. I have a field and a hill that has seen off a couple of strimmers over the years. Great value for its money, plus safety equipment that comes with it is standard but good. And this is from a Health and Safety Advisor.
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3 years ago
Adrian Goggin
Reviewer
5/5
Good product, great visually, absolutely amazing after service care.
I very rarely ...
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write reviews, only if something good, or bad, really stands out which is the case here. Firstly the negative, the first time we used the patio heater the glass tubes cracked, however the service provided after I contacted them was absolutely stunning. Speedy email responses, which switched to mobile calls with their specialist who quickly diagnosed the issue and sent through a new glass tube and some additional dropper screws to allow more air through which has worked really well.The patio heater itself is very eye catching and generates a fair amount of heat, I'm not convinced that the Bluetooth speaker is worth the additional cost as it's very fragile and tinny but that is a small thing.However to end on a positive, I would recommend that you can purchase this eye catching product and still be very reassured by the fact that should there be an issue the post sale support is fantastic.
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3 years ago
Mohamed kebe
Reviewer
5/5
Bien
J'ai bien aimé c'est pratique
3 years ago