mrs jane e wells
Reviewer
5/5
Customer Service
Great, nothing too much trouble, thank you for all your help
3 years ago
antonela rusalim
Reviewer
5/5
Good Value for money
Good Value for money
One person found this helpful
3 years ago
BlackBox
Reviewer
5/5
Great machine for the price.
My expectations were modest as I only wanted a fairly ...
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cheap blower for occasional use in my garden. I was very pleasantly surprised by how easy it was to start - started on third pull with no adjustments to carb (apart from using choke). Pull start feels like it is spring loaded which makes pulling it easy. Good strong blow to shift the leaves, even when wet.
6 people found this helpful
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3 years ago
Amy Callaghan
Reviewer
5/5
Not easy to assemble
Allow 3 hrs to assemble .Its not easy to assemble but the inst...
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ructions are very good.Be extra carefull the edges of the stainless steel pannells are razor sharp .I recieved multiple hand cuts as a result.May be wear gloves while assembling the heater .Once you get it put together its a great job.The heat out put is very good .
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3 years ago
michael j kehoe
Reviewer
5/5
Safety first
GreAt power
3 years ago
Paul
Reviewer
4/5
Happy ish.
Always had a hand held blower but thought I would try a back pack. Easy ...
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to assemble and quite light on your back, there is a bit of vibration on your back but the noise level is lower than expected. Considering the blower is more powerful than my old hand held it isn't as powerful which is a bit strange. All in all not a bad product with hindsight I would buy the next model for more power.
One person found this helpful
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3 years ago
Colin Reeves
Reviewer
4/5
Beautiful Patio Heater
Product is beautifully designed and looks amazing and certai...
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nly compliments my decking. Easy to build but takes a couple of hours to ensure everything is done correctly. Very good heat off the unit and because it is on wheels - you can move it around and place it where you like! Only fault on the unit after unpacking was that the top cover - the heat reflector was bent around the corners. But a few minutes with a set of pliers helped to straighten it out and to get it to an acceptable level.. though not perfect. The unit comes with a handy outdoor cover. After unpacking I noticed that some of the stitching around one of the corners had come undone.. but a needle and thread soon repaired this. The zip also does not fully go down to the bottom of the unit - as you can see on my picture. You also have to use a small step ladder to fit the cover - as the heater is quite high! But overall - pleased with my purchase and look forward to having many enjoyable nights outside with it.
41 people found this helpful
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3 years ago
BandL
Reviewer
4/5
Some issues with the product but excellent post-sales support
I've had a few issues...
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with the unit, but was able to resolve them. A week or so after I got the unit, the grease nipple on the chainsaw unit broke (the threads stripped, so it might have been cross-threaded at assembly, not sure). About the same time, the metal plate which runs under the motor, to prevent it from being damaged by the ground when starting, broke. I contacted support and they sent me a new chainsaw unit + metal plate. A few months later, a piece flew off the strimmer head unit. As before, they sent me a new one. All of the replacement units they have sent me have been working fine. After a good 8 months with no issues, a few of the teeth on the hedge trimmer blades got broken. But as before, they are sending me new blades this week.A couple of other minor issues. One day the unit wouldn't start and I noticed one of the wiring connections had come unplugged, because of the way it was zip-tied (easy fix, just plugged it back in and zip-tied it differently). Recently I noticed the unit would die if I turned it on its side, but then noticed that the hose in the petrol tank, which sucks up the gas, had re-positioned itself such that when the unit was rotated, the end of the hose was no longer submerged in petrol (hence why it was dying). I used a screwdriver to push it back over to the other side of the tank, so when it is rotated it will still be submerged, and it has been fine.Knock on wood the motor itself has worked perfectly and as I said the replacement bits have all worked fine. I would rate it a 3 on function alone, but on the plus side, the post-sales support has been excellent, and they have never hesitated to send out replacement parts when I needed them (for free). So perhaps I have just been unlucky, as the replacement bits have all worked fine.Would I use it all day every day in a commercial capacity, no...but with the repaired bits, it has worked well and helped me to get control of a very large garden (half acre+) which was very overgrown and needed a ton of work.
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3 years ago