Ed
Reviewer
4/5
It has good power , I hope its reliable in the long term
11 months ago
Natasha C.
Reviewer
5/5
The solution to be able to spend time in the garden with family & friends even in November!
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I ordered this patio heater on 24/09 and it arrived 15/10. Assembly was done by my Hubby on 18/10 who said it was pretty straightforward and this allowed us to enjoy an amazing evening that night with our neighbour in the garden enjoying a few drinks and chat and not breaking any Covid rules as we were able to sit outside - see first pic. We all remarked at how pretty the thing is when lit up and it really gave off a good heat - we are in Scotland and the nights are chilly here. We used it again on Friday 30/10 for a Halloween party for 10 kids - again, not breaking any Covid rules as we were outside all night. My niece was wearing shorts that night as part of her Halloween outfit as you will see from pic 2 but never complained of the cold once as we had the patio heater on. After the party, Hubby and I moved the heater to a corner of the garden and covered it with the protective cover it comes with. Unfortunately, Storm Aiden and Hurricane Zeta hit on Saturday 31/10 and to my horror was strong enough to knock our beloved heater over and of course the glass tube has smashed. I contacted Burrowmount on Saturday afternoon and explained our predicament and spoke to a lovely guy who said in view of the fact we've only had it a couple of weeks he would send us a replacement tube for free. Amazing Customer Service! And it is due to arrive in time for a wee fireworks get together I'm having in the garden on 5th November so there will be happy and warm kids once again. I've also since purchased bungee cords so this will now always be tethered when not in use to avoid it toppling ever again - lesson learnt!
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3 years ago
Amazon Customer
Reviewer
5/5
Price is right.
Product fine,just a little heavy,but works fine.
3 years ago
david
Reviewer
5/5
Bastante pesada
Los acabos del plástico parece que están cortados con un cuchillo el t...
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apón de la gasolina parece usado y de vez en cuando la máquina se ahoga y hay que abrirlo para que vuelva a acelerar el botón del pare dejo de funcionar a la segunda vez que la use la tengo que parar cerrando el aire del carburador y las correas de sujeción se clavan bastante en la espalda para trabajar todo el dÃa no la recomiendo es demasiado pesada para una parcela si y parando a descansar si no quieres acabar con alguna lesión en la espalda
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3 years ago
Caroline Conroy
Reviewer
4/5
Beautiful garden feature
It’s a beautiful heater as a decorative feature on the pat...
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io. The real flame in the tubular insert and design of the tower is stunning. I do feel the heat output could be higher. I love it though! One part of the frame was damaged on arrival but customer service was excellent and the part was swiftly replaced.
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3 years ago
Sylke
Reviewer
5/5
Schrott beim 3.anmachen
Im Grunde ok, aber beim 1.Gebrauch und beim 3.Anziehen, hat is...
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t die Rückholfeder des Starters hängen geblieben und die ganze Automatik hat sich bei laufenden Motor in ihre Einzelteile zerlegt! Konnte gar nicht so schnell das Gerät abstellen, die Metall auf Metall Zerstörungsgeräusche klangen nicht gut!!!
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3 years ago
Client d'Amazon
Reviewer
5/5
Très déçue de cet achat , et A pas acheter
J'ai acheté ce souffleur , que des problème...
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s , arrivé avec pieces casser , dès la première fois que je me en sert , le cache en plastic arrière moteur derniere Echappement fond et prend feu , à cause du mauvais joint pare flamme de l'échappement , vraiment déçue et fait beauxoup de bruit en marche , de plus article pas identique à la photo .Attend la réponse du vendeur au sujet de ces divers problèmes.Nouveau problème avec ce souffleur , joint d'échappement qui s'effrite et qui fait fondre le cache moteur arrière , je déconseille cet achat , de plus le vendeur est de mauvaise foi , je lui envois les photos , il repond message vide , super vendeur , A fuire ce vendeur
6 people found this helpful
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3 years ago
paul williams
Reviewer
5/5
Value for money
Great product for the price
3 years ago
D J DRURY
Reviewer
4/5
Nice addition to our Patio
Well packed on arrival. Looks great on our patio, impres...
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sive when using as the sun goes down, and as described. Overall a good product although hard to move around (wheels could be better) - have to remove gas canisters first! Needed to get another regulator to use butane gas via amazon which was quite easily obtained. We strengthened our base with wood to improve it. Not a great amount of heat but nice addition to the patio.
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3 years ago
Bruce Burgoyne
Reviewer
5/5
Looks great & an excellent product
We have found this to be a really excellent ...
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product and have really enjoyed having it since the end of 2020.It also looks fantastic when it is working.The customer service from Regine at Burrowmount has been really excellent and very much appreciated
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3 years ago
leslie johnson
Reviewer
5/5
Good product
Easy assembly
3 years ago