Anne-laure
Reviewer
5/5
J’ai acheté ce produit pour un BBQ d’hiver sur ma terrasse et je dois dire qu’il y a de la qualité. ...
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Produit monté en 1h30 c’est simple mais faut bien prendre son temps. J’ai eu un petit problème le verre était cassé (livré en 2 partis) mais le sav fut au top et reepexdition rapidement. Fonctionne parfaitement. Bref je recommande tant pour le produit que le vendeur.
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11 months ago
Natasha C.
Reviewer
5/5
The solution to be able to spend time in the garden with family & friends even in November!
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I ordered this patio heater on 24/09 and it arrived 15/10. Assembly was done by my Hubby on 18/10 who said it was pretty straightforward and this allowed us to enjoy an amazing evening that night with our neighbour in the garden enjoying a few drinks and chat and not breaking any Covid rules as we were able to sit outside - see first pic. We all remarked at how pretty the thing is when lit up and it really gave off a good heat - we are in Scotland and the nights are chilly here. We used it again on Friday 30/10 for a Halloween party for 10 kids - again, not breaking any Covid rules as we were outside all night. My niece was wearing shorts that night as part of her Halloween outfit as you will see from pic 2 but never complained of the cold once as we had the patio heater on. After the party, Hubby and I moved the heater to a corner of the garden and covered it with the protective cover it comes with. Unfortunately, Storm Aiden and Hurricane Zeta hit on Saturday 31/10 and to my horror was strong enough to knock our beloved heater over and of course the glass tube has smashed. I contacted Burrowmount on Saturday afternoon and explained our predicament and spoke to a lovely guy who said in view of the fact we've only had it a couple of weeks he would send us a replacement tube for free. Amazing Customer Service! And it is due to arrive in time for a wee fireworks get together I'm having in the garden on 5th November so there will be happy and warm kids once again. I've also since purchased bungee cords so this will now always be tethered when not in use to avoid it toppling ever again - lesson learnt!
One person found this helpful
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3 years ago
Matthias
Reviewer
5/5
Billige Qualität!
Simpel beim Zusammenbau. Gebläse funktioniert gut. Leider ist die Ma...
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terialqualität echt nicht gut. Jetzt nach einer Saison hat sich am oberen Gummipuffern (Viberationsschutz) der Kleber gelöst und das ganze Gerät hängt nach hinten runter...Ist eine Frage der Zeit das es beim Tragen ganz abfällt!! Warum klebt man sowas?!?!? Werde den Hersteller kontaktieren...bin gespannt
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3 years ago
Benjamin
Reviewer
5/5
Should save me a lot of time
I haven’t tried properly yet but it seams really good
3 years ago
Miguel
Reviewer
5/5
Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA.
EDITO: ME...
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ENVIARON LA PIEZA A CASA SIN COSTE. BIEN HECHO.De los tres soportes que anclan el motor a la "mochila" (dos abajo y uno arriba), después de un año de uso, el de la parte superior se ha despegado sin más, la pieza de goma se ha separado de la de metal (ver fotos). A consecuencia de ello, el motor se "balancea" y arriesga a caer al suelo, por lo que no puede usarse, es peligroso. El producto sigue estando en garantía porque lo compré hace menos de dos años. ¿Cómo puedo hacer para solicitar sustitución o reparación en servicio técnico?
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3 years ago
DURAND GUILLAUME
Reviewer
5/5
Puissance de soufflerie
Bon produit à un prix très intéressant.
3 years ago
Paul
Reviewer
4/5
Happy ish.
Always had a hand held blower but thought I would try a back pack. Easy ...
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to assemble and quite light on your back, there is a bit of vibration on your back but the noise level is lower than expected. Considering the blower is more powerful than my old hand held it isn't as powerful which is a bit strange. All in all not a bad product with hindsight I would buy the next model for more power.
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3 years ago
mrs j hogan
Reviewer
5/5
Great value
Great power in it. Excellent value for money
3 years ago
neil37
Reviewer
4/5
Stylish and generates a reasonable amount of heat.
Was reasonably easy to assemble ...
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but does take a morning - lots of pieces - and the instructions aren't great. Looks good and seems to work well. Not that easy to manoeuvre given its height but okay on a firm surface with the wheels. It is at risk of blowing over in strong winds so I've taken to attaching it to the drainpipe with a strap when not in use .
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3 years ago
Adrian D
Reviewer
5/5
Looks good - Read the instructions.....Carefully.
It is not hard to put together al...
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though the instructions are misleading. Pay close attention. Its easy to miss some screws on the frame, and also to not ensure the side where the panel drops in to cover the gas bottle is the side where the controls are. We had to take it half apart again. Mkae sure the slots at the bottom face the same way as control knob. You have been warned! Other than that its fine, reasonable output, looks good, and the cover that comes with it is also pretty reasonable quality. Would I buy it again at that price. Yes I would.
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3 years ago
Denis Krüger
Reviewer
5/5
Viel zu laut
Gute Leistung
3 years ago
Adrian Goggin
Reviewer
5/5
Good product, great visually, absolutely amazing after service care.
I very rarely ...
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write reviews, only if something good, or bad, really stands out which is the case here. Firstly the negative, the first time we used the patio heater the glass tubes cracked, however the service provided after I contacted them was absolutely stunning. Speedy email responses, which switched to mobile calls with their specialist who quickly diagnosed the issue and sent through a new glass tube and some additional dropper screws to allow more air through which has worked really well.The patio heater itself is very eye catching and generates a fair amount of heat, I'm not convinced that the Bluetooth speaker is worth the additional cost as it's very fragile and tinny but that is a small thing.However to end on a positive, I would recommend that you can purchase this eye catching product and still be very reassured by the fact that should there be an issue the post sale support is fantastic.
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3 years ago
Joyce
Reviewer
4/5
Heater v good quality once built up. Clearer instructions would have made assembling easier
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V pleased with the heater now it is built up. Instruct were difficult to follow at times, largely due to the size of diagrams in the instructions booklet, also the doors are v sharp on the corners/edged so car needed when assembling. V pleased with the finished results looks v stylish & cover is good quality for storage, when not in use. . Looking forward to using later I the summer would recommend to others
2 people found this helpful
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3 years ago
Andrew Royles
Reviewer
5/5
Easy to use
Strimmer is excellent
3 years ago