lendignan
Reviewer
3/5
Nice chain saw if only the oil didn't leak
11 months ago
nicholas
Reviewer
4/5
Alberto Menicucci
Reviewer
5/5
Prodotto per uso domestico
Adatto a medio-piccole, piccole superfici.
3 years ago
FERNANDO MATINEZ RAMOS
Reviewer
5/5
Cumple expectativas
Buena relación calidad/precio
3 years ago
Mr Michael J Glynn
Reviewer
5/5
Excellent Strimmer
Value for money
3 years ago
Graham Wignall
Reviewer
5/5
Great customer service
Buying Chinese tools is always a bit of a lottery, I went wi...
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th Bu-Ko as I already had their 5-in-1 pole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
13 people found this helpful
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3 years ago
Amazon Customer
Reviewer
5/5
Wonderful product with amazing customer support
I purchased this patio heater to en...
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sure I would get much more benefit from my revamped garden. I just loved the stylish appearance especially the stainless steel finish. While it is tall, it is so easy to move with the wheels and definitely has the wow factor. It is very important to me that customer service and support is available on any item I purchase and I have never before encountered the support and communications I have received from Burrowmount. I definitely recommend
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3 years ago
Chris
Reviewer
5/5
Good value would recommed but be careful when operating
BU-KO are great value tools...
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I also have a BU-KO backpack leaf blower working hard for two years with little maintenance. I like this hole auger it's great value with all the accessories needed to go to work.But remember it's a Auger they can do real damage to the operator if used incorrectly so if in doubt don't buy it just get a professional to make your holes
2 people found this helpful
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3 years ago
Janis Kagis
Reviewer
5/5
Good
Ok
3 years ago
Maggi
Reviewer
5/5
Not had chsnce to use it yet hence stars missing.
I haven't given top stars as yet,...
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purely because knowhere does it say, that right now you cannot purchase a gas bottle! We found an empty 5 kilo one, from years ago in our garage, otherwise god knows when we could have thought to buy one! It seems restaurateurs bought so many gas bottles to keep customers warm outside, that they're now in short supply and government has put a ban on selling them. You can only swap an empty for a full bottle. The 5 kilo wont last very long but, its all we have! The heater itself is beautiful and now we can try it out!
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3 years ago
Kerry
Reviewer
5/5
Fantastic find, love it!
What a great find! This patio heater has brought our patio...
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to life, no more cold evenings and heading indoors when the sun goes down, we have had some great evenings enjoying the heat and ambiance provided by this heater. It is the talk of our friends and we have shared the link on numerous occasions to others who love it as much as we do. Easy to put together and use, the cover provided is a great addition keeping it looking like new. The photos don’t do it justice but gives you a feel for how it looks. We have not needed to use it on full heat as it kicks out so much heat, making it efficient to run as well. Great product and superb communication while awaiting delivery, thank you.
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3 years ago
Matthias
Reviewer
5/5
Billige Qualität!
Simpel beim Zusammenbau. Gebläse funktioniert gut. Leider ist die Ma...
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terialqualität echt nicht gut. Jetzt nach einer Saison hat sich am oberen Gummipuffern (Viberationsschutz) der Kleber gelöst und das ganze Gerät hängt nach hinten runter...Ist eine Frage der Zeit das es beim Tragen ganz abfällt!! Warum klebt man sowas?!?!? Werde den Hersteller kontaktieren...bin gespannt
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3 years ago