Roy D
Reviewer
5/5
Fabulous takes the hard work out of doing the hedges !!
11 months ago
Lee Smith
Reviewer
5/5
I have got a decent sized garden with hard-to-reach branches, this is the only tool I could have use...
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d. It is very easy to start but if you have a problem there is a very useful telephone number with a human being at the other end that is willing to talk to you with very helpful advice. There is nothing that can go wrong.
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11 months ago
Richard Kaye
Reviewer
5/5
Great for doing my garden
Dose what you need to do in the garden
3 years ago
LEVEE
Reviewer
5/5
colis arrivé en mauvais état
colis mal fait avec éléments endommagés; mode d'emploi ma...
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l conçu avec images trop petites d'où difficultés au montage; l'appareil est conçu avec une tétine et devrait l'être avec un record vissable comme cela est plus courant maintenant; c'est très difficile de trouver un tuyau de gaz simple et surtout une autre tétine coté détendeur.
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3 years ago
Graham Wignall
Reviewer
5/5
Great customer service
Buying Chinese tools is always a bit of a lottery, I went wi...
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th Bu-Ko as I already had their 5-in-1 pole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
13 people found this helpful
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3 years ago
fozzo
Reviewer
5/5
Great Customer Service
Bought two of these units and extremely happy. One of them b...
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lew over in the recent storm and have ordered replacement glass tube from Burrowmount. Arrived promptly and received a phone call from them asking if all ok. Would have no hesitation in recommending them as the customer service was exemplary.
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3 years ago
CHATON
Reviewer
5/5
Bruyant mais tellement pratique
Le suivi du colis est complètement bidon mais au final...
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, j’ai reçu le souffleur très rapidement.J’ai même pas fait attention si la notice est en Français, j’ai juste suivi les images : 3 trucs à emboiter, c’est vite fait.Ya bien une pompe d’amorçage (c’était pas précisé). Pas eu de souci pour démarrer.Ca souffle fort, plus fort que mon électrique de 1800W, mais je suis content de pas avoir pris plus petit (j’ai le 65cc).J’ai aussi apprécié les petits accessoires fournis avec (gants, casque etc…).Au final je suis vraiment content de mon achat :C’est comme un sac à dos, on ne le sens plus. Et fini cette p***** de rallonge de m**** qui s’emmêle autour de n’importe quoi et qui veut obstinément finir dans la piscine !Ca devient carrément ludique, mais c’est beaucoup plus bruyant qu’un électrique.Le seul défaut, c'est qu'on peut pas couper le soufle (sans couper le moteur): même au ralenti, ca souffle un peu. C'est déroutant au début.
10 people found this helpful
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3 years ago
Jon Westwood
Reviewer
5/5
Fantastic Heater, Fantastic Seller
Having seen these types of heaters before we rea...
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lly wanted one for our garden as they are such a great source of heat and also, they look amazing.I spent a little while looking at various different makes/models and decided to go for this one as the price was extremely reasonable. Well we are so glad that we did.It is really easy to put together and the seller even sent us an email with a complete video tutorial on how to build it from scratch which was really helpful as the instructions although OK are not brilliant.After installing I needed a little advice on a clip that was missing so Contacted seller and they were both polite and extremely helpful. Will definitely be coming back to them for some of their other items
2 people found this helpful
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3 years ago
Maggi
Reviewer
5/5
Not had chsnce to use it yet hence stars missing.
I haven't given top stars as yet,...
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purely because knowhere does it say, that right now you cannot purchase a gas bottle! We found an empty 5 kilo one, from years ago in our garage, otherwise god knows when we could have thought to buy one! It seems restaurateurs bought so many gas bottles to keep customers warm outside, that they're now in short supply and government has put a ban on selling them. You can only swap an empty for a full bottle. The 5 kilo wont last very long but, its all we have! The heater itself is beautiful and now we can try it out!
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3 years ago
Mr MJ
Reviewer
4/5
3 years ago
Raymond
Reviewer
5/5
A lovely feature for the patio
Very pleased , looks great .
3 years ago
Alfredo ELGUETA Sanz
Reviewer
5/5
Buena relación calidad precio
Buena relación calidad precio.
3 years ago
Blanckaert
Reviewer
5/5
3 years ago
harry
Reviewer
5/5
Utilisation sans problèmes
Colis complet et en bon état, Quelques difficultées au mont...
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age mais rapidement résolues, fabrication du mélange huile, essence facile grâce au bidon doseur, démarrage et prise en main facile, un peu lourd mais bien équilibré donc pas trop de fatigue. À voir pour la fiabilité dans le temps, depuis sa mise en route 3 utilisations, donc pas assez de recul pour juger de sa fiabilité. Produit que je pourrais recommander
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3 years ago