jayme
Reviewer
4/5
Rien à redire sur le produit qui est en tout point conforme. Pour le montage il faut juste prendre s...
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on temps et bien suivre les étapes. Les pièces ne sont pas toujours faciles à distinguer les unes des autres ( les montants surtout), ce n’est pas de l’Ikea mais j’ai connu pire. Et puis n’oubliez pas de monter le detendeur avant de fermer les parois latérales ( il suffira d’en démonter une si cette étape est oubliée).
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11 months ago
Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
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ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
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11 months ago
Loren
Reviewer
3/5
It's a love/hate relationship with this product.
Love the brush cutters. No issues with them at all...
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. Cuts very well.
The hedge trimmer attachment has broken twice on me. The first one was replaced no questions asked which was very nice. I haven't bothered going back on the second time. It seems to be a fault in the gear box. I think it's due to changing the angle of the blade; something weakens and breaks within the housing. Annoying that it's hedge cutting season and I can't do a whole lot.
I'll continue to use it for the brush cutting, strimming and chainsaw.
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11 months ago
marty
Reviewer
5/5
Class!
Bought it for a garden party and it didn’t disappoint. Lots of comments too.
3 years ago
Reece
Reviewer
3/5
Would not recommend
Hard to assemble and doesn’t fit together well.Looks great but ...
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you do have to be quite close to really feel the heatAfter a winter outside with the cover on the top came loose and all the top bolts have rusted so it doesn’t seem the best quality.Very hard to manoeuvre, you have to tip it 45 degrees for the little wheels to engage, which as well as hurting your hands because it’s sharp is also very heavy and not easy to do.
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3 years ago
David Harris
Reviewer
5/5
Terrific after sales service
The product arrived well-packed and complete with some...
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useful extras (like additional cutting heads) and safety kit. The instructional video was useful but bits were for a different model (no real problems). The machine worked very well. A loose choke cover meant a lost air filter but this was promptly replaced free of charge.
3 people found this helpful
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3 years ago
noe vizcaya gonzalez
Reviewer
5/5
Buen funcionamiento pero le falta potencia aunque por el precio que tiene no se puede pedir mas
...
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Me gusta porque es bastante cómodo en la espalda aunque al rato se siente pesado como todos estés aparatos. Apariencia moderna y robusta. Lo uso para soplar el jardÃn y restos de desbrozadora etc en resumen es una buena herramienta .
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3 years ago
Baluarte Rym s.l
Reviewer
5/5
Wolfgang Löser
Reviewer
5/5
Gut und gùnztig
Immer wieder
3 years ago
cristinaeibar
Reviewer
5/5
Perfecto! y sobre todo el vendedor
Hola.La maquina perfecta, pero queria recalcar que ...
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el vendedor ha sido muy amable, ya que me habia ido de vacaciones y no habia nadie en casa y se ha preocupado de contactar conmigo y llegar a un acuerdo para entregarlo 10 dias mas tarde.La maquina llego el dia acordado y funciona perfectamente. Calidad -precio perfecto, no se puede pedir mas.Muchas gracias y lo recomiendo.
4 people found this helpful
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3 years ago
Alfredo ELGUETA Sanz
Reviewer
5/5
Buena relación calidad precio
Buena relación calidad precio.
3 years ago
Vincent Connolly
Reviewer
5/5
Good value
Very good value that's why I bought two would recommend to anyone
3 years ago
Matthias
Reviewer
5/5
Billige Qualität!
Simpel beim Zusammenbau. Gebläse funktioniert gut. Leider ist die Ma...
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terialqualität echt nicht gut. Jetzt nach einer Saison hat sich am oberen Gummipuffern (Viberationsschutz) der Kleber gelöst und das ganze Gerät hängt nach hinten runter...Ist eine Frage der Zeit das es beim Tragen ganz abfällt!! Warum klebt man sowas?!?!? Werde den Hersteller kontaktieren...bin gespannt
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3 years ago
Harmony
Reviewer
5/5
88cc model Very, Very powerful
The handheld model I'd had for ten years stopped sta...
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rting so took the opportunity to upgrade to a backpack type. Best thing I've done with regard to leaf blowing.All the weight is on your back (nice padding, quite comfortable) good straps and the weight is not all on the hand anymore. Also no vibration on the hand which is a big difference. Easy to control. Simple to put together, just took a few minutes.Probably the most important thing is that it starts first time. The only downside is that where the starter pully is, you can't start it on your back, has to be done before putting on.
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3 years ago
Alan Bracken
Reviewer
5/5
Absolutely stunning, definitely the best choice
...
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The media could not be loaded.
All arrived quickly and extraordinarily well packaged etc... be prepared for a little time to unpack and construct but it's easy to do if you follow the instruction. Its well worth the investment though as they look amazing, everyone comments. And I guess the real mark of customer service is when something isn't quite right, and we had a bent base on the second tower which whilst allowed completion meant it was slightly wobbly on it's feet. I emailed and the replacement part was with me within 3 days and now both our towers are perfect. Absolutely brilliant service and top quality product. If you want flame towers, I've not seen any better than these.
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3 years ago