lynie
Reviewer
4/5
Very delayed order but Fabulous heater ..... once you put it together!!!!!! Instructions aren’t the ...
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best. Caused a family fall out
Took three hours to build but worth end result.
Gives great heat and looks classy. Sadly wind blew it over within a few weeks ( even with gas bottle in) dented and glass smashed!!!!
Contacted company and they promptly sent out new glass for £60.00. Good service
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11 months ago
Client d'Amazon
Reviewer
5/5
Alan, Nairn
Reviewer
5/5
First Class Service
I purchased a BU-KO 2019 52cc Long Reach Petrol Multi-Functiona...
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l Garden Tool from Burrowmount just under a year ago and have been delighted with its versatility and it has made life much easier in keeping the garden neat and tidy.Recently though I had a problem with the carburettor and contacted them. The after sales service (which from a review I read before purchase and made me choose Burrowment to buy it) was simply excellent.A quick personal email response resulted in a follow -up from a technician who immediately offered to arrange the return for its repair. The administration department took over and within 48 hours a courier was at my home with a pre-paid label to be applied to my Multi-Functional Garden Tool to go back. Ten days later it was returned and working well again.Burrowmount are a small family business which prides themselves in their customer service. No matter how good a product, problems can always happen so even more knowing there is a superb after sales service available is really important. If I could give them more than five stars I would.
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3 years ago
C. Andrews
Reviewer
5/5
Elegant, fabulous, mesmeric
We wanted a larger, attractive patio heater and this ce...
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rtainly fits the bill. It came on time, early in fact and after we had checked everything was in the box and intact (it was) we chickened out of assembling it till the following day. In fact we needn't have worried as the video of the assembly, recommended by the seller, made everything much simpler and we had no problems. The end result was most attractive and enhanced our seating area brilliantly. We had one issue on lighting the heater initially: we contacted the seller and their response was superb. A new part was sent out immediately and this we fitted and all was well. The flame effect, particularly at night is entrancing. We highly recommend both the heater and the seller.
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3 years ago
paul williams
Reviewer
5/5
Value for money
Great product for the price
3 years ago
Vincent
Reviewer
5/5
Bon souffleur pour particulier
Equipement conforme à mes attentes avec très bon rappor...
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t qualité/prixMontage très simple et démarrage dès le deuxième coup de lanceurEfficace, mais un peu bruyant ; par contre, pas trop de vibrations.Je n'ai pas de référence d'autres équipements de ce type, mais la consommation est assez importante (2 à 3l à l'heure).Pas de regret (pour l'instant) sur ce produit
5 people found this helpful
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3 years ago
Maggi
Reviewer
5/5
Not had chsnce to use it yet hence stars missing.
I haven't given top stars as yet,...
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purely because knowhere does it say, that right now you cannot purchase a gas bottle! We found an empty 5 kilo one, from years ago in our garage, otherwise god knows when we could have thought to buy one! It seems restaurateurs bought so many gas bottles to keep customers warm outside, that they're now in short supply and government has put a ban on selling them. You can only swap an empty for a full bottle. The 5 kilo wont last very long but, its all we have! The heater itself is beautiful and now we can try it out!
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3 years ago
Toutou
Reviewer
5/5
Bien
Bien
3 years ago
Ian
Reviewer
2/5
3 years ago
paul
Reviewer
5/5
Good
Good does the job
3 years ago
liam caffrey
Reviewer
5/5
It does do what it's did cut the grass
All to like no problems so far so good
3 years ago
Miguel Alarcón
Reviewer
5/5
Cumple su función sin problemas
Si aceptable cumple mis expectativas
3 years ago