br.1024
Reviewer
4/5
Great thank you im really happy started first go great strimmer thank you
11 months ago
Lorena
Reviewer
5/5
perfecto y super rápido la entrega
perfecto
3 years ago
malcolm4521
Reviewer
5/5
Very good item
Good value for money
3 years ago
Amazon Customer
Reviewer
3/5
Hard to assemble/ sharp metal causes cuts
First off it looks great now it’s actual...
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ly assembled- 3 hours hard labour .The product is very hard to put together & the instructions have lots missing & forget to tell you bits , thus making you have to take bits apart to actually finish it , the sheet metal is RAZOR SHARP - several cut fingers & knuckles later , *this should come with a safety warning .Now it’s up & on it looks great & nice & warm
9 people found this helpful
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3 years ago
Graham Wignall
Reviewer
5/5
Great customer service
Buying Chinese tools is always a bit of a lottery, I went wi...
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th Bu-Ko as I already had their 5-in-1 pole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
13 people found this helpful
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3 years ago
TEODOR CORNILA
Reviewer
5/5
Quality
3 years ago
Richard Hope
Reviewer
5/5
Great product
Very good product, easy assembled.
3 years ago
Chris
Reviewer
5/5
Good value would recommed but be careful when operating
BU-KO are great value tools...
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I also have a BU-KO backpack leaf blower working hard for two years with little maintenance. I like this hole auger it's great value with all the accessories needed to go to work.But remember it's a Auger they can do real damage to the operator if used incorrectly so if in doubt don't buy it just get a professional to make your holes
2 people found this helpful
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3 years ago
Yulia
Reviewer
5/5
Muy bien
Muy bien! Todo funciona bien!!
3 years ago
Mr D.
Reviewer
5/5
Nice weight and helpful service.
This blower is not too heavy and feels nice to use...
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. It blows the leaves very well and the blower tube is light and easy to direct.The supplier was very helpful with some questions I had about the product and helped me get the most out of the machine.I have even enjoyed picking up the leaves this year!
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3 years ago
Matthew
Reviewer
5/5
Great Product
Firstly great product and first class after sales, After six months a...
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part became faulty, Within 2 two hours of contacting the company a full reply come and within 48hours a replacement part delivered. The product and after sales are second to none and wouldn't hesitate in recommending the product.
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3 years ago
Michelle Page
Reviewer
5/5
Beautiful Patio Heater
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Love this patio heater, it looks amazing in my garden, the heat output is perfect and has kept us warm on cold nights. I'm so pleased I bought this, it's perfect.Customer service has been the best. Delivery was quick, I had the heater within days of ordering.
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3 years ago
hi
Reviewer
5/5
Dave
Reviewer
5/5
Very Nice Item
Very nice item. Heat output pretty good. Written assembly instructio...
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ns are poor but I was sent a YouTube video link by the supplier which made things pretty easy to be fair. Some edges are sharp as reported by some, but maybe try wearing gloves and maybe try taking a bit of care? Worked a treat! Really pleased and would recommend.
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3 years ago