Del
Reviewer
4/5
Built up and used today to help take down a tree in the garden, amazed how easily it started from ne...
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w.. literally 3 or 4 pulls, then once warmed up it was starting 1st or 2nd time every time. Surprised how well the chainsaw cut too. Almost bought the Hyundai long reach but changed mind after reading all reviews about struggling to start them. So very happy with our choice, let's hope it lasts. Only negative so far, the poles can be fiddly to get in and out, could be coz it's new tho.
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11 months ago
Andrew Stewart
Reviewer
5/5
Great product
Great product. Easy to assemble great value.
3 years ago
shaun mitchell
Reviewer
5/5
Lot for your cash
Good size not a lot of heat
3 years ago
Ilker Giritlioglu
Reviewer
5/5
Superb customer service and support
Used it once with 2 extension poles. Had diffic...
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ulty dismantling it as the housings of the tubes got too tight. Managed to get the poles off and tried to put another new pole in, but couldn’t.On reading the above feedback, someone contacted immediately and wanted to know the exact issue and offered their full support.I explained the issue and they wanted to know which parts needed replacing. I sent them the list of parts and they were posted 1st class, including 2 new replacement chains for the chainsaw, which arrived yesterday.A perfect communication and customer service which proves that they stand behind their products and promises.
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3 years ago
Cliente Amazon
Reviewer
5/5
Muy potente
Para limpieza alrededor del caserÃo. Ninguna queja
3 years ago
Adam
Reviewer
5/5
Good value, reliable and great customer service
Have had this for just over a year ...
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now. Easy to put together, not heavy to wear, starts first or second pull. Good amount of power to it, works well even on large quantities of leaves or very wet leaves. Noisy! But to be expected of a 2 stroke. So make sure you wear ear protection. Had a slight issue with the fuel filler cap after about a year of ownership, but the company sorted that quickly without any quibbles.
One person found this helpful
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3 years ago
Clint Sharp
Reviewer
5/5
Top Quality Patio Heater
Having read through some of the other reviews, I was a bit...
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hesitant at first to order this item. I am now glad I did! The heater arrived earlier than expected and was extremely well packaged. Any fragile part, for example the glass tube, was encased in thick expanded polystyrene and very well protected from damage. The instructions were clear and easy to follow and as with any home assembly, read instructions first, check all screws and fixings and separate them by size etc. From start to finish, the assembly process took just under 1.5hrs. Some reviews claimed the metal sheets were razor sharp, but I did not experience this. That said, if you are prepared to slide any body part down the side of a piece of sheet metal, expect to get cut, much like a sheet of paper! I did have one very small issue in that three of the fixing holes on the top plate had sadly not been tapped during the manufacturing process. I contacted the company direct and they were amazing. They instantly sent a replacement - no issues at all. I was even contacted after as a follow up to ensure I had received the plate and that all was okay.So, to the item itself. Its a great patio heater and looks the part in the garden. Some heaters look too industrial or much like an oil can with a large pole attached. I have stood under some of these and start to feel ill because the heat is so intense. However this patio heater is great for heat control. Its not "nuclear" when its on full, but provides a nice, gentle heat that means you can spend so much more time sitting in the garden in those chillier autumn/winter evenings. The heat is background, which means you will not be sitting out in shorts and t-shirt in December, so expect to wear sensible clothing. For me what is essential is that you do not come away with a suntan after sitting under it.We have had friends round for evening drinks and they are amazed at the quality of the heater and especially how great it looks.In the last few weeks we have had some extremely high winds and I expected to find the heater on its side one morning. This did not happen at all. The heater is slightly unstable with no gas bottle in it, but once you have that bottle connected, the heater is not going anywhere. You would have to hit it quite hard to knock it over.The design is great in that as well as heat, you have a lovely flame that passes up the glass tube, which, as well as proving some subtle background light, you also get the romantic view of a real flame.I cannot recommend this patio heater enough. Yes, its a little bit more expensive that some other heaters on the market, but as with just about anything, you really do get what you pay for.In terms of the supplier, this can also be very important when purchasing any item. Again, I cannot praise the supplier enough for their support and rectification of the one little fault I had. Manufacturing processes do go wrong from time to time, but was is essential is that we are all supported by the supplier or outlet from where we purchased the item. Customer care is of utmost importance and the supplier of this patio heater is second to none. I will certainly do business with them again.
39 people found this helpful
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3 years ago
nguyet nguyen
Reviewer
5/5
Very nice,
This heater very nice, but very difficult to fix, the end work well
3 years ago
FERNANDO MATINEZ RAMOS
Reviewer
5/5
Cumple expectativas
Buena relación calidad/precio
3 years ago
Cliente Amazon
Reviewer
5/5
Ok
Ok
3 years ago
Pat
Reviewer
5/5
Great Patio Heater.
I am very pleased with this purchase. Was a bit of a challenge ...
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to put it together, but once understood where and how the bits bolted together all was fine. It is tall but still quite easy to move about - make sure the two glass tubes (and gas bottle) are not in it when you tilt it 45 degrees on its wheels to move it to its working location. For four of us sitting on our decking to 11pm one evening recently, it kept the chill at bay and even on the high setting, the gas bottle dial had not even moved after three hours of use. The bluetooth speaker is great to and quite powerful. The speaker replaces the front door panel knob/handle and is still easy to get on and off to charge up and turn on. I am very happy with this and we have nicknamed it the Shard! Great item with good heat out put, just what we wanted.
8 people found this helpful
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3 years ago
Anne-marie
Reviewer
5/5
Time saving
Fence posts
3 years ago