lynie
Reviewer
4/5
Very delayed order but Fabulous heater ..... once you put it together!!!!!! Instructions aren’t the ...
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best. Caused a family fall out
Took three hours to build but worth end result.
Gives great heat and looks classy. Sadly wind blew it over within a few weeks ( even with gas bottle in) dented and glass smashed!!!!
Contacted company and they promptly sent out new glass for £60.00. Good service
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11 months ago
Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
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ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
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11 months ago
Deanne nugent
Reviewer
5/5
Llegó a tiempo previsto. Facil de montar, solo hay que conectar tubos y añadir mezcla de gas y aceit...
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e. 6 o 7 tiras de la cuerda y arrancó. Tiene potencia. 200 metros de jardin en 5 minutos. Y tengo arboles de paraiso (con 10 mil bolitas) y encinas con todo su flor y hojas. Funciona bien con cesped artificial y jardineras. Pesa un poco pero no lo voy a usar todo el dia. Cable para parar el motor estaba desconectado y no podia apagarlo. Solucionado con solo volver a conectar cable. Lo recomiendo por su precio y potencia.
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11 months ago
Michael John Finch
Reviewer
5/5
It definitely does what it says on the can! Delivered, out if the box and away it went!! Had a diffe...
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rent make previously and it was irratic when it came to starting. From cold bit if choke and it fired up. As mentioned in other reviews, be nice if there was a holdall to use with it but still looking.
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11 months ago
graham cox
Reviewer
5/5
Hedger
Not used yet. Looks well made. Easy to start. Little bit heavy
3 years ago
Amazon Customer
Reviewer
4/5
The effect it gives
Love the effect of this heater makes a real statement
3 years ago
Andrew Stewart
Reviewer
5/5
Great product
Great product. Easy to assemble great value.
3 years ago
Miguel
Reviewer
5/5
Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA.
EDITO: ME...
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ENVIARON LA PIEZA A CASA SIN COSTE. BIEN HECHO.De los tres soportes que anclan el motor a la "mochila" (dos abajo y uno arriba), después de un año de uso, el de la parte superior se ha despegado sin más, la pieza de goma se ha separado de la de metal (ver fotos). A consecuencia de ello, el motor se "balancea" y arriesga a caer al suelo, por lo que no puede usarse, es peligroso. El producto sigue estando en garantía porque lo compré hace menos de dos años. ¿Cómo puedo hacer para solicitar sustitución o reparación en servicio técnico?
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3 years ago
Amazon Customer
Reviewer
5/5
Great customer service.
Missing part replaced swiftly ..... very happy!!
3 years ago
EMF
Reviewer
5/5
Auger holes, the only way to dig it!
It’s a great bit of kit. We cut 25 holes each ...
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200mm in diameter and 600mm deep. We did this in half a day. We had 2 problem holes where we had cut into 2 bricks which stop theAuger blade. These were removed and the blade continued on to correct depth.Used over a few jobs, this investment will have paid for its self.
2 people found this helpful
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3 years ago
Toutou
Reviewer
5/5
Bien
Bien
3 years ago
Cliente Amazon
Reviewer
5/5
ottimo
molto potente, si accende con mezzo colpo , accessori validi
3 years ago
David Winham
Reviewer
5/5
It strong and well made
Went to gather well and was very versatile
3 years ago
Amazon Customer
Reviewer
4/5
Read the instructions before you start assembly
3 years ago
LAGOUPILLE28
Reviewer
5/5
Très bon souffleur petit mais efficace..
Appareil conforme à mes attentes avec un très...
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bon rapport qualité/prixMontage très simple démarrage dès le deuxième coup de lanceur (grâce à la goutte).Niveau sonore correct pas trop de vibrations, pas très lourd, échappement arrière ce qui évite de se bruler (par rapport à d'autre qui l' ont sur le coté) Matériel de sécurité inclus : lunettes de protection, casque anti-bruit, gants...que demander de plus, il y a même une clé à bougie ainsi qu' une bougie de rechange et un bidon gradué pour préparer le mélange.Ma femme l' a utilisé sans problèmes ni fatigue.Je suis très satisfait de ce produit
3 people found this helpful
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3 years ago
Miguel Alarcón
Reviewer
5/5
Cumple su función sin problemas
Si aceptable cumple mis expectativas
3 years ago
E Evanson
Reviewer
3/5
Expensive night light with poor heat output
Takes about two hours to build and inst...
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ructions are ok.Had an issue with the regulator not fitting my gas canister so I contacted the customer services who were very helpful and sorted me out - I cannot fault them at all.Used it for the past couple of nights for the first time, looks amazing and gives a nice light but really disappointed with the heat output - have to stand right next to it to get any warmth, even one step away you feel no difference.Really disappointed as the main reason for buying it was to enable us to sit outside longer at night and take the chill out of the air. It’s a very expensive night light and if I could I would send it back but it would be impossible to dismantle it and I’ve discarded the packaging.If anyone has had similar issues and rectified it some way - maybe we are doing something wrong - please advise?! Gas is on full.
5 people found this helpful
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3 years ago