Deanne nugent
Reviewer
5/5
Llegó a tiempo previsto. Facil de montar, solo hay que conectar tubos y añadir mezcla de gas y aceit...
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e. 6 o 7 tiras de la cuerda y arrancó. Tiene potencia. 200 metros de jardin en 5 minutos. Y tengo arboles de paraiso (con 10 mil bolitas) y encinas con todo su flor y hojas. Funciona bien con cesped artificial y jardineras. Pesa un poco pero no lo voy a usar todo el dia. Cable para parar el motor estaba desconectado y no podia apagarlo. Solucionado con solo volver a conectar cable. Lo recomiendo por su precio y potencia.
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11 months ago
morlot
Reviewer
5/5
Qualite/prix
Produit très performant ,un peu lourd
3 years ago
warren bradley
Reviewer
5/5
Just perfect
I cannot fault this product or their customer service I originally pur...
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chased this item before I went away on my holidays however the delivery date they specified was when I was away so I contacted them to ask if they could deliver on a specified day when I returned within 10 minutes of sending my email I had a reply stating that they would deliver on my specified day at no extra cost to myself I arrived back from my holiday and my patio heater was delivered on the day I arrived back brilliant service and the patio heater is first class simple to to put together and looks fantastic far better than my old one with the added bonus of the cover to protect the heater when not in use and it looks great.also as an added curtesy the company also contacted me to make sure that the product was delivered safely without any damage I have recommend this product to a few friends as everything from start to finish was just perfect this is how all companies should treat there customers I will certainly use again thank you.
5 people found this helpful
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3 years ago
Ilker Giritlioglu
Reviewer
5/5
Superb customer service and support
Used it once with 2 extension poles. Had diffic...
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ulty dismantling it as the housings of the tubes got too tight. Managed to get the poles off and tried to put another new pole in, but couldn’t.On reading the above feedback, someone contacted immediately and wanted to know the exact issue and offered their full support.I explained the issue and they wanted to know which parts needed replacing. I sent them the list of parts and they were posted 1st class, including 2 new replacement chains for the chainsaw, which arrived yesterday.A perfect communication and customer service which proves that they stand behind their products and promises.
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3 years ago
EMF
Reviewer
5/5
Auger holes, the only way to dig it!
It’s a great bit of kit. We cut 25 holes each ...
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200mm in diameter and 600mm deep. We did this in half a day. We had 2 problem holes where we had cut into 2 bricks which stop theAuger blade. These were removed and the blade continued on to correct depth.Used over a few jobs, this investment will have paid for its self.
2 people found this helpful
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3 years ago
Delli
Reviewer
3/5
Flat pack nightmare
We found the instructions for assembly very badly produced. Ver...
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y small print and almost indecipherable diagrams to follows. It was more luck that it was eventually put together after several hours !! We have yet to fit a cylinder to see if it actually gives out decent heat. Watch this space!!
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3 years ago
Jon Westwood
Reviewer
5/5
Fantastic Heater, Fantastic Seller
Having seen these types of heaters before we rea...
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lly wanted one for our garden as they are such a great source of heat and also, they look amazing.I spent a little while looking at various different makes/models and decided to go for this one as the price was extremely reasonable. Well we are so glad that we did.It is really easy to put together and the seller even sent us an email with a complete video tutorial on how to build it from scratch which was really helpful as the instructions although OK are not brilliant.After installing I needed a little advice on a clip that was missing so Contacted seller and they were both polite and extremely helpful. Will definitely be coming back to them for some of their other items
2 people found this helpful
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3 years ago
jacqueline rogers
Reviewer
5/5
Lovely heater
Been wanting one of these heaters for a year now and was very pleased...
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with the end result it looks lovely in the garden and generates a nice amount of heat was fairly easy for two people to put together but I would’ve struggled on my own very tall .... comes with a good quality cover to protect when not in use ... I had a few issues on how to get the ignition to work so I contacted customer service - I was pleasantly surprised to hear back with clear picture instructions with in 48 hours & I had just omitted to put the battery in. .. on another issue with the glass I contacted them again and once more I had a reply within 24 hours and all queries had been answered ..:: would def buy again .. was worth the wait
One person found this helpful
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3 years ago