Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
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ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
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11 months ago
Roy D
Reviewer
5/5
Fabulous takes the hard work out of doing the hedges !!
11 months ago
Lorena
Reviewer
5/5
perfecto y super rápido la entrega
perfecto
3 years ago
Fede
Reviewer
5/5
Cabbage
Reviewer
5/5
Quite a beast
Didnt realise just how big the was - more for a massive overgrown gar...
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den or something than a normal bit of strimming . Used it to clear brambles and nonsense on an allotment which was great, but due to its size doubt I'll be using it anywhere else. Happy with it though.
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3 years ago
shaun mitchell
Reviewer
5/5
Lot for your cash
Good size not a lot of heat
3 years ago
Amazon Customer
Reviewer
5/5
greet item
easy to use
One person found this helpful
3 years ago
Leonard
Reviewer
5/5
Gas Primer is in a hard to go to location
First putting everything together was th...
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e easiest part.Second the mixing of fuel took out the quests work with the Gas mix bottle that was providedThird. Had to place the Leaf Blower up on a high table to actual see the gas primer (just a bit larger than a €0.2 cent piece. Since my fingers are short almost impossible for me to primer the leaf blower. However I found a solution by using the spark plug wench that was included.But a very Powerful Machine
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3 years ago
Sean
Reviewer
5/5
Useful bit of Kit
I wish I bought this earlier works well and saves so much time.Th...
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is came with tool kit spares etc.This is powerful and be careful if you hit a root it will grab and spin as all these tools do, cut the root out and carries on.. it makes very light work of digging 800mm holes and will save you a small fortune on post fix keeping a clean tidy post hole.Customer services are one of the best I have ever dealt with! sorted a small issue immediately and send replacement for a delivery damaged item which I received next day,, Thanks guys!
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3 years ago
Miguel
Reviewer
5/5
Sopla
Funciona bien, enciende bien, no necesita más de dos tirones aunque es el primer...
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dÃa de pruebaNo me convence mucho la fuerza del motor que para tener 2,35 cv le falta alegrÃa es como si se quedase a medio gasEn las fotos parece más robusto, en realidad se ve bastante sencilloA ver lo que aguanta y como va con el tiempoEn principio es funcional y mueve bien las ojas pero me esperaba algo más de alegrÃa en el motorPor lo demás bienMe llegó dentro de la fecha que me dijeronMás bien el primer dÃa de los que me dijeronTuve que preguntar varias veces porque no me aparecÃa le información de seguimientoY al final todo genialSiempre me respondieron a los mensajes con mucha amabilidad y rapidezCon el vendedor muy contentoLas herramientas son sencillas pero de momento quitando lo del motor que le falta alegrÃa todo bien
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3 years ago
C dodelé
Reviewer
5/5
Retour / Echange ou remplacement gratuit
La poignée (18) avec interrupteur est cassée ...
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au niveau du collier (14) pour interrupteur,, je souhaite qu'on me remplace cette pièce , c'est tout , je ne veut pas retourner l'ensemble de l'appareil qui me semble correct au contrôle de réception de ce jour (16/02/2021)
2 people found this helpful
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3 years ago
Wayne Osullivan
Reviewer
5/5
Excellent value for money.
Bought it yesterday it arrived safely today easy enough ...
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to put together but you MUST follow instructions on how to start it if you do that it starts no problem if you don't you will either flood it or it will get air locked I'm using chainsaws for 40 years and it's as good as anything out there at a fraction of the cost it will cut any kind of timber big or small in my opinion, with 4 chains and 2 bars how could anyone go wrong.
2 people found this helpful
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3 years ago
Miguel P.
Reviewer
5/5
Potente
La compré con miedo al leer que algunas personas habÃan tenido problemas con e...
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l arranque. No sé si sus unidades estaban mal o no ejecutaban algún paso del "ritual" de arranque correctamente.Llevo usándola todo el mes de julio y solo puedo hablar bien de ella: arranque estupendo, potencia sobrada...Por poner alguna pega serÃa que huelen bastante los gases de escape. No puedo cogerla 2 minutos para limpiar la entrada de casa y después no pasar por la ducha. Siempre uso mascarilla para evitar dichos gases.En todo caso hasta ahora solo puedo hablar bondades de esta sopladora. Si sigue asà de bien durante años, haré otra review.Edito tras medio año de uso (diciembre 2021). Sigue funcionando muy bien. Sólo es achacable el excesivo ruido (me pongo tapones bajo los protectores auditivos) y el olor a combustión que se impregna por toda la ropa y el pelo obligándote a ducharte según la dejas. Todo lo demás muy positivo en cuanto a potencia y fiabilidad.
5 people found this helpful
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3 years ago
Jose
Reviewer
5/5
incompleta y sin solucion
no me gusto que no funciona
3 years ago
Raymond
Reviewer
5/5
A lovely feature for the patio
Very pleased , looks great .
3 years ago