Anne-laure
Reviewer
5/5
J’ai acheté ce produit pour un BBQ d’hiver sur ma terrasse et je dois dire qu’il y a de la qualité. ...
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Produit monté en 1h30 c’est simple mais faut bien prendre son temps. J’ai eu un petit problème le verre était cassé (livré en 2 partis) mais le sav fut au top et reepexdition rapidement. Fonctionne parfaitement. Bref je recommande tant pour le produit que le vendeur.
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11 months ago
Chris
Reviewer
4/5
11 months ago
Dave
Reviewer
5/5
Found it easy to set up starts well enough. Half hours work and all doneQuite pleased actually
11 months ago
T P Lusty
Reviewer
5/5
delighted with this outdoor product
This adds heat to your patio as well as giving ...
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off a welcoming, warm ambient lighting. It was relatively easy to assemble. Our central glass tubing came in two separate parts that connected in the middle. Unfortunately when angle the heater to move there was instability and caused the glass to crack. We received very prompt service from the company and replaced the item with one complete glass cylinder (rather than the 2 smaller cylinders) and so far it is much more sturdy. I have yet to try the outdoor speakers yet...something to look forward to when entertaining again in the garden spring/summer nights...
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3 years ago
Amazon Customer
Reviewer
5/5
One happy husband
Brought for my husband for Xmas he’s well pleased with it
3 years ago
Graham Wignall
Reviewer
5/5
Great customer service
Buying Chinese tools is always a bit of a lottery, I went wi...
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th Bu-Ko as I already had their 5-in-1 pole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
13 people found this helpful
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3 years ago
Ciarán Casey
Reviewer
1/5
Don't get one
This was really desperate. It took ages to assemble, it's really heav...
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y and unergonomic and it keeps breaking on me. The first time the seller took ages to respond and only did once I went to PayPal. A year in it's broken beyond all use and they're just fobbing me off. They're not even cheap- I should have got an Einhell battery strimmer from the start
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3 years ago
Mr A Gent
Reviewer
5/5
Great unit
Great unit so much quicker than a spade. Well worth the money
3 years ago
noe vizcaya gonzalez
Reviewer
5/5
Buen funcionamiento pero le falta potencia aunque por el precio que tiene no se puede pedir mas
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Me gusta porque es bastante cómodo en la espalda aunque al rato se siente pesado como todos estés aparatos. Apariencia moderna y robusta. Lo uso para soplar el jardÃn y restos de desbrozadora etc en resumen es una buena herramienta .
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3 years ago
steve
Reviewer
5/5
BU-KO stainless steel pyramid patio heater
This is a very good quality product it a...
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rrived on time and was well packaged. It was easy to put together for anyone with some DIY skills although it is a fair bit of work and takes some time. All the main steel edges are folded over to avoid sharp edges and everything fitted together well. The instructions were ok although some parts were pre-assembled (which simplyfied things). All parts seem to be of a high quality and the look when constructed is very smart. The supplied cover is also decent quality with a zip from top to bottom. The heater looks good when lit giving out a fair bit of light and the heat output is ok although not as much as our previous heater which had a large heater grill and big umbrella reflector to beam heat down - this was expected as it is different type of heater to the previous one. It is easy to manoeuvre without the gas bottle on board but like all of these it is difficult when heavy bottle is in the unit. I would definitely recommend this for anyone who wants a pyramid shaped heater with the flame in glass tube effect.
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3 years ago
Wayne Osullivan
Reviewer
5/5
Excellent value for money.
Bought it yesterday it arrived safely today easy enough ...
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to put together but you MUST follow instructions on how to start it if you do that it starts no problem if you don't you will either flood it or it will get air locked I'm using chainsaws for 40 years and it's as good as anything out there at a fraction of the cost it will cut any kind of timber big or small in my opinion, with 4 chains and 2 bars how could anyone go wrong.
2 people found this helpful
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3 years ago
Bryan Pegg
Reviewer
5/5
BU-KO Patio Heater
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The media could not be loaded.
Despite waiting a while for arrival of this item, which we knew about from the start, the heater did in fact turn up 10 days earlier than expected.The heater is fantastic as is the little Bluetooth speaker which although small belts out the sound.My only criticism i have and it is only a small one, the instruction booklet although informative the diagrams are small and sometimes difficult to understand, the video that was emailed to me as part of the order invoice, is much easier to watch and follow.Since i posted my video on social media a few have my friends have asked me loads of questions about my patio heater and where i had purchased it from.All in all a fantastic Patio Heater which does exactly what i wanted it to do.Great customer service and always kept up to date with product shipping.Well done.
One person found this helpful
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3 years ago
Thomas A. Aderounmu
Reviewer
5/5
Great Equipment
Great for the price. Works well and efficiently
3 years ago