Amazon Customer
Reviewer
5/5
Strimmer
The best I’ve ever had. Well worth the money.
3 years ago
nicola mullins
Reviewer
5/5
Great machine
Brought this to reduce a large hedge in long garden, it did job beau...
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tifully. It was very easy to assemble, not too heavy, for reference I am 58 and not big and strong! - hedge cutter does not go through anything above about 15mm but if I needed I just used the chain saw attachment. Starts first time every time, changing heads can be fiddly in that the internal rod sometimes stays in and you have to pull that separately but not a big problem. Only have this 4 days but so far very good machine. Excellent service from Burrowmount, plastic cover for chain saw came loose and got chained! they sent a replacement straight away.
2 people found this helpful
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3 years ago
Graham Wignall
Reviewer
5/5
Great customer service
Buying Chinese tools is always a bit of a lottery, I went wi...
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th Bu-Ko as I already had their 5-in-1 pole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
13 people found this helpful
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3 years ago
A M STURGESS
Reviewer
5/5
excellent
like every think about this model. cuts lovely
3 years ago
wayne windsor
Reviewer
5/5
na
there was a part missing this was sent out straight away all working
3 years ago
antonio
Reviewer
5/5
Potente
Hola,buenas tardes, he comprado el soplador de 72 cc,por que querÃa potencia y...
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la verdad es que tiene muchÃsima, estoy satisfecho,arranca muy bien y es cómodo. lo recomiendo.Lo mas importante, tuve un problema que yo mismo ocasione, y me puse en contacto con la empresa, que por cierto se han portado muy bien, rompà una pieza y se han volcado en solucionarme el problema enseguida, asà da gusto comprar en esta empresa, te sientes respaldado, muchas gracias.
12 people found this helpful
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3 years ago
Chris Morgan
Reviewer
5/5
BU-KO 5 in 1 multi tool
Excellent product I was impressed with the quality for the ...
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price. Having a large garden with trees and hedges etc I found the extension pole a great addition and although it was heavier the harness really helped in coping with the extra weight. Perfect tool for the jobs I need it for would definately recommend
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3 years ago
david
Reviewer
5/5
Bastante pesada
Los acabos del plástico parece que están cortados con un cuchillo el t...
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apón de la gasolina parece usado y de vez en cuando la máquina se ahoga y hay que abrirlo para que vuelva a acelerar el botón del pare dejo de funcionar a la segunda vez que la use la tengo que parar cerrando el aire del carburador y las correas de sujeción se clavan bastante en la espalda para trabajar todo el dÃa no la recomiendo es demasiado pesada para una parcela si y parando a descansar si no quieres acabar con alguna lesión en la espalda
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3 years ago
Judith Dickinson
Reviewer
4/5
Gas heater
For those cool evenings however it doesn’t push out a lot of heat ( need...
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to be very close to the heater). There are some sharp holes along the bottom (? Air vents ) which we find a hazard as we have a young grand daughter who got her finger cut in one of them despite the cover being on - as it rides up ( heater was off at the time ) she is never around when it is on. But the holes are razor sharp the damage could have been worse !!
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3 years ago
Amazon Customer C Stevenson
Reviewer
3/5
A bit of a disappointment
On paper, sounds very good, and I saw a review which rate...
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d it highly. All the tools, plus two extension poles, so worth a try. However, you see many of these with identical hardware badged under different brands.First problem was the handle - it had a locating lug but there was no corresponding hole in the shaft to locate the handle into, and so the handle could not be fitted without drilling a hole in the shaft - I didn't do it. So there is a picture of the shaft and the handle with the lug.Starting it up, the throttle sticks on high. The design of this is the same on all the other clone ones I saw, not very good.The label for choke operation was put on upside down, so choke would be off when you thought it was on.The plastic felt very cheap, and the accessories were very flimsy and lightweight.Good points were the splined shaft, and the fact the shaft ran in bearings, but were they good quality?It's heavy, and after trying it for a few seconds on the hedge cutter, I drained all the fuel and asked for a refund.Sending it back was ok, a pre-paid label was issued, but dropping it in at a Post Office was a pain - it's a big heavy box.Having said that, refund was smooth so I can't complain about that.Most of it was made in PRC , but some bits had 'Japan' stamped on them.You pay your money and you take your choice, except P.R.C has eliminated most of the competition.
3 people found this helpful
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3 years ago
Miguel Alarcón
Reviewer
5/5
Cumple su función sin problemas
Si aceptable cumple mis expectativas
3 years ago