br.1024
Reviewer
4/5
Great thank you im really happy started first go great strimmer thank you
11 months ago
Natasha C.
Reviewer
5/5
The solution to be able to spend time in the garden with family & friends even in November!
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I ordered this patio heater on 24/09 and it arrived 15/10. Assembly was done by my Hubby on 18/10 who said it was pretty straightforward and this allowed us to enjoy an amazing evening that night with our neighbour in the garden enjoying a few drinks and chat and not breaking any Covid rules as we were able to sit outside - see first pic. We all remarked at how pretty the thing is when lit up and it really gave off a good heat - we are in Scotland and the nights are chilly here. We used it again on Friday 30/10 for a Halloween party for 10 kids - again, not breaking any Covid rules as we were outside all night. My niece was wearing shorts that night as part of her Halloween outfit as you will see from pic 2 but never complained of the cold once as we had the patio heater on. After the party, Hubby and I moved the heater to a corner of the garden and covered it with the protective cover it comes with. Unfortunately, Storm Aiden and Hurricane Zeta hit on Saturday 31/10 and to my horror was strong enough to knock our beloved heater over and of course the glass tube has smashed. I contacted Burrowmount on Saturday afternoon and explained our predicament and spoke to a lovely guy who said in view of the fact we've only had it a couple of weeks he would send us a replacement tube for free. Amazing Customer Service! And it is due to arrive in time for a wee fireworks get together I'm having in the garden on 5th November so there will be happy and warm kids once again. I've also since purchased bungee cords so this will now always be tethered when not in use to avoid it toppling ever again - lesson learnt!
One person found this helpful
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3 years ago
Badger
Reviewer
5/5
Cuts the wood to keep me warm
I have been using this saw over the last few months a...
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nd have found it excellent for the work. I have felled small trees and cut up for logs for my wood burner stove. The saw starts easily and is easy to handle. Not as heavy as some I have used. I note that the seller now offers an upgraded set with two sizes of blade with two of each chains.
BU-KO 62cc Petrol Chainsaw 3.4HP 20" Bar with 2 Chains and 16" Bar with 2 Chains - Cover bag and Full Safety Gear
This appears to be even better value than the one I purchased. The after sales service is excellent. My saw has been upgraded to the newer version at no cost. This is service beyond expectations. The recent storms felled several trees, a couple of them quite large, which I have been able to make good use of thanks to the saw which made short work of them. Strongly recommended.As a follow up, nearly a year later, I had problems starting the saw after not using it for a few months. Several failed suggestions by the seller later, the saw was collected and replaced. What about that for service?
20 people found this helpful
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3 years ago
morlot
Reviewer
5/5
Qualite/prix
Produit très performant ,un peu lourd
3 years ago
ThiLam
Reviewer
5/5
3 years ago
Amazon Kunde
Reviewer
5/5
Effektiv und gutes Preis leistungsverhältnis.
Praktisch im Rucksack zu arbeiten.
3 years ago
Miguel
Reviewer
5/5
Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA.
EDITO: ME...
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ENVIARON LA PIEZA A CASA SIN COSTE. BIEN HECHO.De los tres soportes que anclan el motor a la "mochila" (dos abajo y uno arriba), después de un año de uso, el de la parte superior se ha despegado sin más, la pieza de goma se ha separado de la de metal (ver fotos). A consecuencia de ello, el motor se "balancea" y arriesga a caer al suelo, por lo que no puede usarse, es peligroso. El producto sigue estando en garantía porque lo compré hace menos de dos años. ¿Cómo puedo hacer para solicitar sustitución o reparación en servicio técnico?
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3 years ago
Mr D.
Reviewer
5/5
Nice weight and helpful service.
This blower is not too heavy and feels nice to use...
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. It blows the leaves very well and the blower tube is light and easy to direct.The supplier was very helpful with some questions I had about the product and helped me get the most out of the machine.I have even enjoyed picking up the leaves this year!
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3 years ago
jeathinder khakh
Reviewer
5/5
Great product and excellent customer service
This outdoor Heater is fantastic, and ...
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would recommend it to everyone, looks amazing in the garden, the only thing I would say is to ask for a video to build it . I spoke to someone called Micheal from burrowmount ,who has been fantastic, sent me the videos, and is there for you step by step , never mind ten out of ten , he definitely deserves hundred out of hundred . The heat from the heater is fantastic, I would recommend this product to everyone, and well worth the money
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3 years ago
Alan Bracken
Reviewer
5/5
Absolutely stunning, definitely the best choice
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The media could not be loaded.
All arrived quickly and extraordinarily well packaged etc... be prepared for a little time to unpack and construct but it's easy to do if you follow the instruction. Its well worth the investment though as they look amazing, everyone comments. And I guess the real mark of customer service is when something isn't quite right, and we had a bent base on the second tower which whilst allowed completion meant it was slightly wobbly on it's feet. I emailed and the replacement part was with me within 3 days and now both our towers are perfect. Absolutely brilliant service and top quality product. If you want flame towers, I've not seen any better than these.
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3 years ago