Big pauly
Reviewer
4/5
Loren
Reviewer
3/5
It's a love/hate relationship with this product.
Love the brush cutters. No issues with them at all...
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. Cuts very well.
The hedge trimmer attachment has broken twice on me. The first one was replaced no questions asked which was very nice. I haven't bothered going back on the second time. It seems to be a fault in the gear box. I think it's due to changing the angle of the blade; something weakens and breaks within the housing. Annoying that it's hedge cutting season and I can't do a whole lot.
I'll continue to use it for the brush cutting, strimming and chainsaw.
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11 months ago
Mr eddie stephenson
Reviewer
5/5
Reliable
Really good strong and reliable
2 people found this helpful
3 years ago
Caroline Conroy
Reviewer
4/5
Beautiful garden feature
It’s a beautiful heater as a decorative feature on the pat...
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io. The real flame in the tubular insert and design of the tower is stunning. I do feel the heat output could be higher. I love it though! One part of the frame was damaged on arrival but customer service was excellent and the part was swiftly replaced.
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3 years ago
Miguel
Reviewer
5/5
Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA.
EDITO: ME...
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ENVIARON LA PIEZA A CASA SIN COSTE. BIEN HECHO.De los tres soportes que anclan el motor a la "mochila" (dos abajo y uno arriba), después de un año de uso, el de la parte superior se ha despegado sin más, la pieza de goma se ha separado de la de metal (ver fotos). A consecuencia de ello, el motor se "balancea" y arriesga a caer al suelo, por lo que no puede usarse, es peligroso. El producto sigue estando en garantía porque lo compré hace menos de dos años. ¿Cómo puedo hacer para solicitar sustitución o reparación en servicio técnico?
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3 years ago
peter janssen
Reviewer
5/5
alles besten
super gute leistung
3 years ago
Virginijus
Reviewer
5/5
thanks
thanks
3 years ago
Andrew
Reviewer
5/5
Recommended buy!
Well let's start with the positives, when all assembled and switch...
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ed on it is a stunning looking heater that also does a gorgeous ambient light feature And you can feel the warmth too.The customer service is great and your problems or queries are resolved witching 24 hrs which is great by anyone's standards.Cons or should I say not so positive is 1 instructions would be better if there was a YouTube clip to follow as paper instructions aren't crystal clear and 2 I'd advise wear gloves when assembling as remember you are handling precision cut metal that can easily slice your fingers (experience talking here haha). 3 is not the heater it's self but the con artist people that sell you the gas cylinders at the garages (£85 for 16kg).Also I advise to store the heater either in a building/shed or strapped to a wall as it is a big item so high winds are not it's friend.I would definitely recommend this product.
33 people found this helpful
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3 years ago
E Evanson
Reviewer
3/5
Expensive night light with poor heat output
Takes about two hours to build and inst...
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ructions are ok.Had an issue with the regulator not fitting my gas canister so I contacted the customer services who were very helpful and sorted me out - I cannot fault them at all.Used it for the past couple of nights for the first time, looks amazing and gives a nice light but really disappointed with the heat output - have to stand right next to it to get any warmth, even one step away you feel no difference.Really disappointed as the main reason for buying it was to enable us to sit outside longer at night and take the chill out of the air. It’s a very expensive night light and if I could I would send it back but it would be impossible to dismantle it and I’ve discarded the packaging.If anyone has had similar issues and rectified it some way - maybe we are doing something wrong - please advise?! Gas is on full.
5 people found this helpful
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3 years ago