Roy D
Reviewer
5/5
Fabulous takes the hard work out of doing the hedges !!
11 months ago
T P Lusty
Reviewer
5/5
delighted with this outdoor product
This adds heat to your patio as well as giving ...
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off a welcoming, warm ambient lighting. It was relatively easy to assemble. Our central glass tubing came in two separate parts that connected in the middle. Unfortunately when angle the heater to move there was instability and caused the glass to crack. We received very prompt service from the company and replaced the item with one complete glass cylinder (rather than the 2 smaller cylinders) and so far it is much more sturdy. I have yet to try the outdoor speakers yet...something to look forward to when entertaining again in the garden spring/summer nights...
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3 years ago
Mr C.
Reviewer
5/5
Stylish
I bought this heater to allow us to drag out the evenings in the garden wit...
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h a little heat, and on that front, this heater delivers. Once it gets going, the output from this is excellent. It is very easy to use, and adds a lot of style to the garden. One minor point to note is that the instructions are not quite so clear, however there is a YouTube video from the manufacturer that clarifies everything, so I would advise watching that before set up. Overall, this heater is great and I am very happy with it. To add one last comment, the customer services team are especially supportive! I had an incident where the heater was blown over by unexpected winds, and the team very kindly sent out replacement parts to assist. Do tie down the heater when not in use. I learnt the hard way!
One person found this helpful
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3 years ago
LEVEE
Reviewer
5/5
colis arrivé en mauvais état
colis mal fait avec éléments endommagés; mode d'emploi ma...
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l conçu avec images trop petites d'où difficultés au montage; l'appareil est conçu avec une tétine et devrait l'être avec un record vissable comme cela est plus courant maintenant; c'est très difficile de trouver un tuyau de gaz simple et surtout une autre tétine coté détendeur.
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3 years ago
Amazon Customer
Reviewer
5/5
greet item
easy to use
One person found this helpful
3 years ago
nguyet nguyen
Reviewer
5/5
Very nice,
This heater very nice, but very difficult to fix, the end work well
3 years ago
Amazon Customer
Reviewer
5/5
Fantastic customer friendly service
We bought the heater during “lockdown “in order...
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to get the maximum use of the garden. The assembly instructions were easy to follow and once assembled it was fairly easy to move into position. We’re looking forward to using it over the winter.We had a small problem with the glass tube but customer services were fantastic. They could not have been more helpful and sorted it out immediately. We wish more companies took as much pride in their customer relations.
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3 years ago
Ijarnold
Reviewer
5/5
Superior patio heater
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Excellent patio heater well worth paying the extra for this superior looking machine. A talking point on any patio. Looks amazing when lit and when dark just looking at it you feel warm!Took about 2 hours to put together not rushing and maybe a beer or two in between. Burrowmount the suppliers were second to none, had a tiny issue of a missing nut, contacted them had a speedy response and was sorted immediately. Would highly recommend this supplier and product especially as we are all going to be spending more time in our own outdoor area. You would not be disappointed.This was a 40th birthday present for the man who has everything..... and he loved itIrene Essex
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3 years ago
Amazon Customer
Reviewer
4/5
Read the instructions before you start assembly
3 years ago
Pop
Reviewer
5/5
Je recommande pas!!!
Bonjour. C'est pas du tout comme dans le descriptif. Haut parleur...
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à 1 euro sur Wish,des plans de instalation non complète pièces qui manque ou tordues,verre de chauffage cassé. Instalation en 4 heure avec des files de fer parce que il était incomplète. Je recommande pas!!!
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3 years ago
E Evanson
Reviewer
3/5
Expensive night light with poor heat output
Takes about two hours to build and inst...
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ructions are ok.Had an issue with the regulator not fitting my gas canister so I contacted the customer services who were very helpful and sorted me out - I cannot fault them at all.Used it for the past couple of nights for the first time, looks amazing and gives a nice light but really disappointed with the heat output - have to stand right next to it to get any warmth, even one step away you feel no difference.Really disappointed as the main reason for buying it was to enable us to sit outside longer at night and take the chill out of the air. It’s a very expensive night light and if I could I would send it back but it would be impossible to dismantle it and I’ve discarded the packaging.If anyone has had similar issues and rectified it some way - maybe we are doing something wrong - please advise?! Gas is on full.
5 people found this helpful
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3 years ago