ChrisH
Reviewer
3/5
11 months ago
JohnMcdowall
Reviewer
5/5
Power it has. I use it for felling and cutting my firewood.
11 months ago
D. Miles
Reviewer
5/5
Had a very long length of fencing and this was an absolute godsend. It made light work in varying so...
Show More
Show More
il types. Doesn’t like stones or large roots but that is to be expected. These can be dealt with using long spike.
Can be hard to control unless you’re braced but this is a brilliant product for the price. Highly recommended.
Show Less
Show Less
11 months ago
Alberto Menicucci
Reviewer
5/5
Prodotto per uso domestico
Adatto a medio-piccole, piccole superfici.
3 years ago
Fiona McKinnon
Reviewer
5/5
They've Thought of Everything
Ordered this chainsaw for my husband. He is very ple...
Show More
Show More
ased with it as it is easy to use and cuts through the wood really easily. The box comes with everything you need to use it safely. As well as spare chain for each of the two blades, and guards too, there is a safety visor, gloves and protective glasses. There is also an oil mixing container to mix the petrol and two stroke oil. It is easy to assemble.The supplier, Burrowmount are really good to deal with, and keep you up to date with the progress of your order, and when it will be delivered.
2 people found this helpful
Show Less
Show Less
3 years ago
David Harris
Reviewer
5/5
Terrific after sales service
The product arrived well-packed and complete with some...
Show More
Show More
useful extras (like additional cutting heads) and safety kit. The instructional video was useful but bits were for a different model (no real problems). The machine worked very well. A loose choke cover meant a lost air filter but this was promptly replaced free of charge.
3 people found this helpful
Show Less
Show Less
3 years ago
Miguel
Reviewer
5/5
Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA.
EDITO: ME...
Show More
Show More
ENVIARON LA PIEZA A CASA SIN COSTE. BIEN HECHO.De los tres soportes que anclan el motor a la "mochila" (dos abajo y uno arriba), después de un año de uso, el de la parte superior se ha despegado sin más, la pieza de goma se ha separado de la de metal (ver fotos). A consecuencia de ello, el motor se "balancea" y arriesga a caer al suelo, por lo que no puede usarse, es peligroso. El producto sigue estando en garantía porque lo compré hace menos de dos años. ¿Cómo puedo hacer para solicitar sustitución o reparación en servicio técnico?
Show Less
Show Less
3 years ago
Alain
Reviewer
5/5
El producto es de mala calidad y el vendedor no respeta la garantía Europea
Estoy muy ...
Show More
Show More
decepcionado por partida doble. El producto sufrió dos averías los primeros 14 meses. Varias protecciones se soltaron y se cayeron los tornillos. La segunda avería se debió a un mal diseño de la correa para arrancar el aparato. Esta se partió.Me puse en contacto con el vendedor para reparar el aparato y me dijeron que ya no estaba en garantía. Les indiqué que en Europa la garantía por ley es de dos años y así lo indica también la propia ficha del vendedor. A pesar de estar cometiendo una ilegalidad, no quisieron reparar el aparato. Nunca más con este vendedor. Muy decepcionado también con Amazon que permite que algunos vendedores como éste engañen a sus clientes.
One person found this helpful
Show Less
Show Less
3 years ago
Clint Sharp
Reviewer
5/5
Top Quality Patio Heater
Having read through some of the other reviews, I was a bit...
Show More
Show More
hesitant at first to order this item. I am now glad I did! The heater arrived earlier than expected and was extremely well packaged. Any fragile part, for example the glass tube, was encased in thick expanded polystyrene and very well protected from damage. The instructions were clear and easy to follow and as with any home assembly, read instructions first, check all screws and fixings and separate them by size etc. From start to finish, the assembly process took just under 1.5hrs. Some reviews claimed the metal sheets were razor sharp, but I did not experience this. That said, if you are prepared to slide any body part down the side of a piece of sheet metal, expect to get cut, much like a sheet of paper! I did have one very small issue in that three of the fixing holes on the top plate had sadly not been tapped during the manufacturing process. I contacted the company direct and they were amazing. They instantly sent a replacement - no issues at all. I was even contacted after as a follow up to ensure I had received the plate and that all was okay.So, to the item itself. Its a great patio heater and looks the part in the garden. Some heaters look too industrial or much like an oil can with a large pole attached. I have stood under some of these and start to feel ill because the heat is so intense. However this patio heater is great for heat control. Its not "nuclear" when its on full, but provides a nice, gentle heat that means you can spend so much more time sitting in the garden in those chillier autumn/winter evenings. The heat is background, which means you will not be sitting out in shorts and t-shirt in December, so expect to wear sensible clothing. For me what is essential is that you do not come away with a suntan after sitting under it.We have had friends round for evening drinks and they are amazed at the quality of the heater and especially how great it looks.In the last few weeks we have had some extremely high winds and I expected to find the heater on its side one morning. This did not happen at all. The heater is slightly unstable with no gas bottle in it, but once you have that bottle connected, the heater is not going anywhere. You would have to hit it quite hard to knock it over.The design is great in that as well as heat, you have a lovely flame that passes up the glass tube, which, as well as proving some subtle background light, you also get the romantic view of a real flame.I cannot recommend this patio heater enough. Yes, its a little bit more expensive that some other heaters on the market, but as with just about anything, you really do get what you pay for.In terms of the supplier, this can also be very important when purchasing any item. Again, I cannot praise the supplier enough for their support and rectification of the one little fault I had. Manufacturing processes do go wrong from time to time, but was is essential is that we are all supported by the supplier or outlet from where we purchased the item. Customer care is of utmost importance and the supplier of this patio heater is second to none. I will certainly do business with them again.
39 people found this helpful
Show Less
Show Less
3 years ago
D.Lawson
Reviewer
5/5
Well worth the money
This was far better than my expectations. Comes with everythin...
Show More
Show More
g you need including a small tool kit fuel mixing bottle and funnel. Slight issue with the handle screws but easily resolved. Started first time following the instructions, I bought the extra extensions poles and when all used it can be difficult to move but that is expected. I would highly recommend this product for ease of use, value for money but also really good quality.
Show Less
Show Less
3 years ago
Miguel garcía martinez
Reviewer
5/5
3 years ago
Andrew Royles
Reviewer
5/5
Easy to use
Strimmer is excellent
3 years ago
BandL
Reviewer
4/5
Some issues with the product but excellent post-sales support
I've had a few issues...
Show More
Show More
with the unit, but was able to resolve them. A week or so after I got the unit, the grease nipple on the chainsaw unit broke (the threads stripped, so it might have been cross-threaded at assembly, not sure). About the same time, the metal plate which runs under the motor, to prevent it from being damaged by the ground when starting, broke. I contacted support and they sent me a new chainsaw unit + metal plate. A few months later, a piece flew off the strimmer head unit. As before, they sent me a new one. All of the replacement units they have sent me have been working fine. After a good 8 months with no issues, a few of the teeth on the hedge trimmer blades got broken. But as before, they are sending me new blades this week.A couple of other minor issues. One day the unit wouldn't start and I noticed one of the wiring connections had come unplugged, because of the way it was zip-tied (easy fix, just plugged it back in and zip-tied it differently). Recently I noticed the unit would die if I turned it on its side, but then noticed that the hose in the petrol tank, which sucks up the gas, had re-positioned itself such that when the unit was rotated, the end of the hose was no longer submerged in petrol (hence why it was dying). I used a screwdriver to push it back over to the other side of the tank, so when it is rotated it will still be submerged, and it has been fine.Knock on wood the motor itself has worked perfectly and as I said the replacement bits have all worked fine. I would rate it a 3 on function alone, but on the plus side, the post-sales support has been excellent, and they have never hesitated to send out replacement parts when I needed them (for free). So perhaps I have just been unlucky, as the replacement bits have all worked fine.Would I use it all day every day in a commercial capacity, no...but with the repaired bits, it has worked well and helped me to get control of a very large garden (half acre+) which was very overgrown and needed a ton of work.
Show Less
Show Less
3 years ago