Sammi Christie
Reviewer
5/5
Brilliant product. Took 2 of is to put together but not difficult at all. Good solid heater. Easy to...
Show More
Show More
maneuver around even with 13kg bottle inside. Can't wait to start using it more during the nicer weather. Also I just want to say how amazing their customer service is! Was running late ( not their fault.) But they rang long before product was due to arrive and explained the situation which I really appreciated. I carried on with my order and I love it. Struggled at first to ignite it but after a 5 minute phone call from the help team this was sorted ( user error ) can't recommend this product or company more. Thankyou for all your help!
Show Less
Show Less
11 months ago
Mr eddie stephenson
Reviewer
5/5
Reliable
Really good strong and reliable
2 people found this helpful
3 years ago
Lou M
Reviewer
5/5
Lovely looking heater
...
Show More
Show More
The media could not be loaded.
Really lovely looking patio heater. Some reviews say it’s difficult to put together and has sharp edges. I disagree. If you take your time. Watch the video (I kept starting and stopping it at every stage) and refer to the instruction book if unsure and between them, you can’t go wrong. We found it extremely well made with no sharp edges. Took us a couple of hours but we were in no rush. Longest time was taking all of the blue protective plastic off.Couple of tips:Make sure you put the middle tray (that holds the ignition unit) on with the magnets facing the front (so opposite side to the wheels) this will give you access to the controls once it is built. If you put it on the wrong way, you will have to dismantle everything again to change it roundWhen you insert the glass tubes, the clips at the top go outside of the glass.An electric screwdriver will save time if you have one and a wide flat head screwdriver was useful for a few stubborn screwsNever move the heater when it is hot - the movement will cause the hot glass tube to shatter (tip from my gas bottle supplier who also sells these heaters)All in all a lovely addition to the garden and looks stunning especially at night.
3 people found this helpful
Show Less
Show Less
3 years ago
MM
Reviewer
5/5
Efficiente fino a quando...
Soffiatura potente quindi efficiente ottimo rapporto quali...
Show More
Show More
tà prezzoDevo rettificare la recensione in quanto oggi durante l'uso e dopo 15 giorni dall'acquisto il pulsante dell'acceleratore si è spezzato in due senza nessun motivo fatto con una plastica veramente scadente e non ho più la possibilità di utilizzare il soffiatore
Show Less
Show Less
3 years ago
mr john potter
Reviewer
5/5
Good service
Works very well
One person found this helpful
3 years ago
Amazon Customer
Reviewer
4/5
Manufacturers burner assembly fault
Assembled as instructed, lit and found flame no...
Show More
Show More
t to be right. Upon removing the burner, found that the manufacturer had not assembled it correctly meaning gas was not directed via the burner causing the flame to be mis-directed and burning out the seal and causing other superficial damage. Could have been serious damage if I had left it to burn any longer than a few seconds. Quality control in assembly fault. Problem was simple to rectify.Contacted seller who were very quick to act and sent replacement part. I would rate the seller excellent.Apart from this an excellent product.
Show Less
Show Less
3 years ago
Gary Hammersley
Reviewer
5/5
Versatile and effective tool with great after-sales service
This is a versatile and...
Show More
Show More
effective tool for all the gardening uses I have. I've had a couple of minor teething problems and I've been really impressed with great after-sales service I've had. Burrowmount have been helpful and responsive to resolve the problem
Show Less
Show Less
3 years ago
terry
Reviewer
5/5
Overall very pleased.
It arrived two days early. A fantastic machine that not only ...
Show More
Show More
blows wet leaves but also shifts acorns that the rake did not. Drawback not very comfortable on the shoulders & back so I taped a cushion to the back pack which helps. Manual must have been drawn up by a work experience school kid & the photos very dark. Not much information in the manual but they did help over the phone. First use use 30.1 mix & let it idle for at least 10 minutes before you use it to let it help run in then from then on use 40.1. Started first time. Very pleased with it. Also always run the fuel out to make the carb & fuel tubes last longer. 5 ⭐️
2 people found this helpful
Show Less
Show Less
3 years ago
wayne windsor
Reviewer
5/5
na
there was a part missing this was sent out straight away all working
3 years ago
Jim redmond
Reviewer
5/5
Great tool
Fantastic value for money works and starts very well. I mentioned a slig...
Show More
Show More
ht problem to them that really I was prepared to live with. They phoned me and insisted on sending out a replacement chain brake.Great old fashioned customer service.Kind regards Jim redmondBirmingham
Show Less
Show Less
3 years ago
Kraus
Reviewer
5/5
Excellent rapport qualité prix
Excellente machine, facile à prendre en main. Après 30 ...
Show More
Show More
min d'utilisation, le support du bras à cassé. Suite à un courrier avec le vendeur, celui-ci m'a renvoyé la pièce défectueuse très rapidement.Je recommande cette machine ainsi que le vendeur.Très satisfait de mon achat.
Show Less
Show Less
3 years ago
Andrew
Reviewer
5/5
Recommended buy!
Well let's start with the positives, when all assembled and switch...
Show More
Show More
ed on it is a stunning looking heater that also does a gorgeous ambient light feature And you can feel the warmth too.The customer service is great and your problems or queries are resolved witching 24 hrs which is great by anyone's standards.Cons or should I say not so positive is 1 instructions would be better if there was a YouTube clip to follow as paper instructions aren't crystal clear and 2 I'd advise wear gloves when assembling as remember you are handling precision cut metal that can easily slice your fingers (experience talking here haha). 3 is not the heater it's self but the con artist people that sell you the gas cylinders at the garages (£85 for 16kg).Also I advise to store the heater either in a building/shed or strapped to a wall as it is a big item so high winds are not it's friend.I would definitely recommend this product.
33 people found this helpful
Show Less
Show Less
3 years ago
zoe whitaker
Reviewer
4/5
It’s fine
It’s fine for at home.
3 years ago