jayme
Reviewer
4/5
Rien à redire sur le produit qui est en tout point conforme. Pour le montage il faut juste prendre s...
Show More
Show More
on temps et bien suivre les étapes. Les pièces ne sont pas toujours faciles à distinguer les unes des autres ( les montants surtout), ce n’est pas de l’Ikea mais j’ai connu pire. Et puis n’oubliez pas de monter le detendeur avant de fermer les parois latérales ( il suffira d’en démonter une si cette étape est oubliée).
Show Less
Show Less
11 months ago
Alan Gudgeon
Reviewer
5/5
Stated up strait away good product
Liked
3 years ago
Miss K-J Ritchie
Reviewer
2/5
Should have worn gloves or chain mail
When assembled it looks great. Heat output is...
Show More
Show More
ok. However, the finish on this product is really poor. Aside from the inadequate assembly instructions, there are multiple sharp edges on various pieces that my husband cut himself on. My father (a former engineer) examined the parts and suggests that the mould at the factory is blunt so when the metal is punched, it burrs, leaving knife-sharp edges. Given the blue plastic protective coating comes off in bits and pieces, the parts need to be manoeuvred multiple times, increasing the chances of being cut. The worst cut my husband received was from one of the side panels and was touch and go as to whether it needed stitches. We have contacted the manufacturer, but a week on have not had a response. Buyers beware - this looks great from a distance but you need to wear protection on your hands when assembling and take real care when using it. Keep kids well away.
Show Less
Show Less
3 years ago
fozzo
Reviewer
5/5
Great Customer Service
Bought two of these units and extremely happy. One of them b...
Show More
Show More
lew over in the recent storm and have ordered replacement glass tube from Burrowmount. Arrived promptly and received a phone call from them asking if all ok. Would have no hesitation in recommending them as the customer service was exemplary.
Show Less
Show Less
3 years ago
Amazon Customer
Reviewer
5/5
Great customer service.
Missing part replaced swiftly ..... very happy!!
3 years ago
paul williams
Reviewer
5/5
Value for money
Great product for the price
3 years ago
D.Lawson
Reviewer
5/5
Well worth the money
This was far better than my expectations. Comes with everythin...
Show More
Show More
g you need including a small tool kit fuel mixing bottle and funnel. Slight issue with the handle screws but easily resolved. Started first time following the instructions, I bought the extra extensions poles and when all used it can be difficult to move but that is expected. I would highly recommend this product for ease of use, value for money but also really good quality.
Show Less
Show Less
3 years ago
peterin78
Reviewer
5/5
Amazon Customer
Reviewer
5/5
Excellent customer service
The item arrived with a small fixing plate for the guard...
Show More
Show More
missing so contacted the seller. They couldn’t have been more helpful or quicker to respond with the missing part arriving the next day.Can’t believe the value for money in this item. The wire brush is £20 and it comes with a cutter and two cord reels. Really happy with my purchase and with the seller
One person found this helpful
Show Less
Show Less
3 years ago
hi
Reviewer
5/5