JohnMcdowall
Reviewer
5/5
Power it has. I use it for felling and cutting my firewood.
11 months ago
Miguel
Reviewer
5/5
Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA.
EDITO: ME...
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ENVIARON LA PIEZA A CASA SIN COSTE. BIEN HECHO.De los tres soportes que anclan el motor a la "mochila" (dos abajo y uno arriba), después de un año de uso, el de la parte superior se ha despegado sin más, la pieza de goma se ha separado de la de metal (ver fotos). A consecuencia de ello, el motor se "balancea" y arriesga a caer al suelo, por lo que no puede usarse, es peligroso. El producto sigue estando en garantía porque lo compré hace menos de dos años. ¿Cómo puedo hacer para solicitar sustitución o reparación en servicio técnico?
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3 years ago
Denis Krüger
Reviewer
5/5
Viel zu laut
Gute Leistung
3 years ago
Sue C.
Reviewer
5/5
A very stylish and efficient heater.
Found tricky to assemble but very pleased once...
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completed, love this heater, delivery very prompt and customer service outstanding! Would recommend tying up in gales as our blew over and glass smashed and top dented! But replacements very easy to obtain!
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3 years ago
Fiona McKinnon
Reviewer
5/5
They've Thought of Everything
Ordered this chainsaw for my husband. He is very ple...
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ased with it as it is easy to use and cuts through the wood really easily. The box comes with everything you need to use it safely. As well as spare chain for each of the two blades, and guards too, there is a safety visor, gloves and protective glasses. There is also an oil mixing container to mix the petrol and two stroke oil. It is easy to assemble.The supplier, Burrowmount are really good to deal with, and keep you up to date with the progress of your order, and when it will be delivered.
2 people found this helpful
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3 years ago
grumpy dave
Reviewer
5/5
Caroline Conroy
Reviewer
4/5
Beautiful garden feature
It’s a beautiful heater as a decorative feature on the pat...
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io. The real flame in the tubular insert and design of the tower is stunning. I do feel the heat output could be higher. I love it though! One part of the frame was damaged on arrival but customer service was excellent and the part was swiftly replaced.
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3 years ago
Sylke
Reviewer
5/5
Schrott beim 3.anmachen
Im Grunde ok, aber beim 1.Gebrauch und beim 3.Anziehen, hat is...
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t die Rückholfeder des Starters hängen geblieben und die ganze Automatik hat sich bei laufenden Motor in ihre Einzelteile zerlegt! Konnte gar nicht so schnell das Gerät abstellen, die Metall auf Metall Zerstörungsgeräusche klangen nicht gut!!!
One person found this helpful
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3 years ago
MM
Reviewer
5/5
Efficiente fino a quando...
Soffiatura potente quindi efficiente ottimo rapporto quali...
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tà prezzoDevo rettificare la recensione in quanto oggi durante l'uso e dopo 15 giorni dall'acquisto il pulsante dell'acceleratore si è spezzato in due senza nessun motivo fatto con una plastica veramente scadente e non ho più la possibilità di utilizzare il soffiatore
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3 years ago
ian smith
Reviewer
5/5
Easy to set up
Not used yet but looks great
3 years ago
Mr D.
Reviewer
5/5
Nice weight and helpful service.
This blower is not too heavy and feels nice to use...
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. It blows the leaves very well and the blower tube is light and easy to direct.The supplier was very helpful with some questions I had about the product and helped me get the most out of the machine.I have even enjoyed picking up the leaves this year!
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3 years ago
irissou jean louis
Reviewer
5/5
Démarage du moteur
Problème du lanceur dés le début
3 years ago
jeathinder khakh
Reviewer
5/5
Great product and excellent customer service
This outdoor Heater is fantastic, and ...
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would recommend it to everyone, looks amazing in the garden, the only thing I would say is to ask for a video to build it . I spoke to someone called Micheal from burrowmount ,who has been fantastic, sent me the videos, and is there for you step by step , never mind ten out of ten , he definitely deserves hundred out of hundred . The heat from the heater is fantastic, I would recommend this product to everyone, and well worth the money
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3 years ago
BandL
Reviewer
4/5
Some issues with the product but excellent post-sales support
I've had a few issues...
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with the unit, but was able to resolve them. A week or so after I got the unit, the grease nipple on the chainsaw unit broke (the threads stripped, so it might have been cross-threaded at assembly, not sure). About the same time, the metal plate which runs under the motor, to prevent it from being damaged by the ground when starting, broke. I contacted support and they sent me a new chainsaw unit + metal plate. A few months later, a piece flew off the strimmer head unit. As before, they sent me a new one. All of the replacement units they have sent me have been working fine. After a good 8 months with no issues, a few of the teeth on the hedge trimmer blades got broken. But as before, they are sending me new blades this week.A couple of other minor issues. One day the unit wouldn't start and I noticed one of the wiring connections had come unplugged, because of the way it was zip-tied (easy fix, just plugged it back in and zip-tied it differently). Recently I noticed the unit would die if I turned it on its side, but then noticed that the hose in the petrol tank, which sucks up the gas, had re-positioned itself such that when the unit was rotated, the end of the hose was no longer submerged in petrol (hence why it was dying). I used a screwdriver to push it back over to the other side of the tank, so when it is rotated it will still be submerged, and it has been fine.Knock on wood the motor itself has worked perfectly and as I said the replacement bits have all worked fine. I would rate it a 3 on function alone, but on the plus side, the post-sales support has been excellent, and they have never hesitated to send out replacement parts when I needed them (for free). So perhaps I have just been unlucky, as the replacement bits have all worked fine.Would I use it all day every day in a commercial capacity, no...but with the repaired bits, it has worked well and helped me to get control of a very large garden (half acre+) which was very overgrown and needed a ton of work.
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3 years ago