Chris
Reviewer
4/5
11 months ago
lendignan
Reviewer
3/5
Nice chain saw if only the oil didn't leak
11 months ago
StewartGreen
Reviewer
4/5
A good powerful machine. Easy to assemble and easy to start. Very good value for money and the ear d...
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efenders do the job well. Comes with good supply of chains in both sizes. Makes easy work of big logs. Customer services fantastic when I had a little trouble with pull cord, and immediately sent a replacement.
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11 months ago
Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
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ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
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11 months ago
Jack Henriques
Reviewer
5/5
Works like a dream unless you have really wet clay soil with a pile of weeds and tree routes but tha...
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t would be the same for any tiller. Just wait a week or so for it to dry and remove tree rootes. Moverd it over to an area not so wet and it worked like a dream. Didnt expect so many extras. mixer and gardening gloves really useful not to mention the extra spar plug. That will defintly come in handy because finding the right one is so difficult.
Intrstuctions not fantastic but if you have done flat packs its OK to work from the picture.
Definily a good buy.
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11 months ago
Georgepolo
Reviewer
5/5
Initially had problems with getting the company to respond to my phone message. turns out they messg...
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ed me instead,but I was waiting for a call,
I have now had contact by phone from the company and it was all sorted very amicably and efficiently.
They also told me of youtube vids to help with assembly which will be very helpful I am sure.
Therefore I have no problem in placing this review and saying that overall this is a well engineered item and GOOD value for money.
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11 months ago
peter janssen
Reviewer
5/5
alles besten
super gute leistung
3 years ago
Amazon Customer
Reviewer
4/5
Effective but heavy
This machine is good quality but very heavy to "wear". Adjusti...
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ng the straps to arrive at a carrying position which is both practical and comfortable is not easy. Similarly, finding the best position for the control trigger so that it is easy to use while still keeping the air nozzle in the optimum position. The instructions are fairly clear, but the illustrations are not very helpful. The machine starts easily and generates high-speed airflow. It comes with ear defenders, gloves and a toolkit and is well packaged.
One person found this helpful
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3 years ago
Donald Nicholson
Reviewer
5/5
Excellent piece of kit
Well, what can I say that hasn’t been said before, great pri...
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ce, starts first time, light on the body and digs to 900mm easily. I was erecting 2 100mm sq steel field gate posts so used the 100 and 150 augers in sequence. The 150mm was perfect leaving enough space for concrete packing. Easy to use in Clay but at the other end it was made up ground with ‘Type 1’ aggregate so stoney, had to clear stones of auger regularly, no real problem - I was also using the digging spade to lift debris out as it was so deep. Did the job wonderfully can recommend.
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3 years ago
Adam
Reviewer
5/5
Good value, reliable and great customer service
Have had this for just over a year ...
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now. Easy to put together, not heavy to wear, starts first or second pull. Good amount of power to it, works well even on large quantities of leaves or very wet leaves. Noisy! But to be expected of a 2 stroke. So make sure you wear ear protection. Had a slight issue with the fuel filler cap after about a year of ownership, but the company sorted that quickly without any quibbles.
One person found this helpful
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3 years ago
Sean Patten
Reviewer
5/5
Leaf blower
Great machine. Powerful and easy to operate. Really quick at its job
3 years ago
Amazon Customer
Reviewer
5/5
Fantastic customer friendly service
We bought the heater during “lockdown “in order...
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to get the maximum use of the garden. The assembly instructions were easy to follow and once assembled it was fairly easy to move into position. We’re looking forward to using it over the winter.We had a small problem with the glass tube but customer services were fantastic. They could not have been more helpful and sorted it out immediately. We wish more companies took as much pride in their customer relations.
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3 years ago