Client d'Amazon
Reviewer
5/5
Graham Wignall
Reviewer
5/5
Great customer service
Buying Chinese tools is always a bit of a lottery, I went wi...
Show More
Show More
th Bu-Ko as I already had their 5-in-1 pole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
13 people found this helpful
Show Less
Show Less
3 years ago
Robion Kliven
Reviewer
5/5
Livraison compliquée
...
Show More
Show More
The media could not be loaded.
Livraison compliqué livrés par parcelle force colis abîmé heureusement pas le souffleur Je ne vous recommande pas Le transporteur suivi de colis presque inutile Est arrivé 5 jour en retard. Sinon le souffleur et très bien démarre très bien souffle très bien Sauf l'embout à bou plat qui diminue beaucoup le souffle .la poignée Sur le manche mériterait d'être un peu plus solide Sinon très bon achat
2 people found this helpful
Show Less
Show Less
3 years ago
Vincent
Reviewer
5/5
Bon souffleur pour particulier
Equipement conforme à mes attentes avec très bon rappor...
Show More
Show More
t qualité/prixMontage très simple et démarrage dès le deuxième coup de lanceurEfficace, mais un peu bruyant ; par contre, pas trop de vibrations.Je n'ai pas de référence d'autres équipements de ce type, mais la consommation est assez importante (2 à 3l à l'heure).Pas de regret (pour l'instant) sur ce produit
5 people found this helpful
Show Less
Show Less
3 years ago
terry
Reviewer
5/5
Overall very pleased.
It arrived two days early. A fantastic machine that not only ...
Show More
Show More
blows wet leaves but also shifts acorns that the rake did not. Drawback not very comfortable on the shoulders & back so I taped a cushion to the back pack which helps. Manual must have been drawn up by a work experience school kid & the photos very dark. Not much information in the manual but they did help over the phone. First use use 30.1 mix & let it idle for at least 10 minutes before you use it to let it help run in then from then on use 40.1. Started first time. Very pleased with it. Also always run the fuel out to make the carb & fuel tubes last longer. 5 ⭐️
2 people found this helpful
Show Less
Show Less
3 years ago
Client d'Amazon
Reviewer
5/5
Souffleur pour bricoleurs avertis !
Ce souffleur est puissant mais de piètre qualité.A...
Show More
Show More
u bout de 1 an d'utilisation, voici les problèmes rencontrés :- poignée de gâchette d'accélération cassée ; j'ai dû la bricoler en la refixant avec une vis par le dessous. La poignée tient par un tout petit morceau de plastique à l'origine- sangles de harnais qui se baladent. J'ai dû les repasser et les recoudre pour qu'elles tiennent en place- pot d'échappement non fixé. Là c'était le pompon : le pot d'échappement n'était pas fixé au moteur et se baladait dans la cage plastique qui a fondu avec la chaleur dégagée par le moteur. J'ai dû trouver des vis adaptées et les refixer avec du frein-filet adapté aux hautes températures.- le réglage du carburateur pas fait : il ne tenait pas le ralenti au déballage. J'ai dû refaire les réglages.Bref, si vous ne savez pas bricoler un peu, passez votre chemin.Après tout cela, je n'ai pas de problème de dysfonctionnement de moteur, et ce souffleur est par ailleurs, particulièrement puissant.Investissez dans un casque anti bruit efficace : il sera largement nécessaire.
2 people found this helpful
Show Less
Show Less
3 years ago
Alistair Vallance
Reviewer
5/5
Lovely patio heater
Received this product earlier than expected, had a few little i...
Show More
Show More
ssues building it but mostly just not reading the instructions properly, one cut on the finger near the end getting the cellophane off the sides, had read previously to be careful of this, the product is very big, however we are delighted with it, the heat from it is good and light from it is amazing when you put the heater up full and see the flames going up the glass, good purchase.
Show Less
Show Less
3 years ago
Vincent Connolly
Reviewer
5/5
Good value
Very good value that's why I bought two would recommend to anyone
3 years ago
Martin P.
Reviewer
3/5
Don't waste your money, get the cheaper Amazon alternative.
Where do I start... The...
Show More
Show More
panels were scratched where the factory has cut the protective plastic on the metal... In one place so badly scratched I've put that panel at the back to hide it as best as possible...The instructions left out steps and are very awkward to read due to very small diagrams.The heat output is massively disappointing, I thought I would spend more money to ensure a quality product and I honestly wish I had gone for one of the £179.99 ones from Amazon Essentials instead.The included cover doesn't fit the unit at the bottom as it's too small.The additional Bluetooth speaker is just a random cheap Bluetooth speaker that doesn't fit to the unit in any way shape or form, seriously do not bother with it. You can get yourself a decent Bluetooth speaker for exactly the same price.All in all rather disappointed.
10 people found this helpful
Show Less
Show Less
3 years ago
Client d'Amazon
Reviewer
5/5
Mr. John Milne
Reviewer
5/5
No more raking !
Delivery was quicker than expected, blower assembled in 10 minutes...
Show More
Show More
, started within a few pulls of the cord, and having a large garden with trees does the job with ease - also received work gloves, protective glasses and hearing protection which I never expected .
One person found this helpful
Show Less
Show Less
3 years ago
Jonathan Campbell
Reviewer
5/5
Fantastic heater. Glass broke but supplier was brilliant to deal with
Really beauti...
Show More
Show More
ful outdoor heater that has good heat. Easier to assemble than you would think. Glad fluke broke after 3 uses but supplier were really efficient and sent out a brand new glass flume free of charge (that was better than the original as it came in one piece). The odd manufacturing default will happen with these things so great to know that the vendor is so easy to deal with. Would definitely recommend and I may buy a second!
One person found this helpful
Show Less
Show Less
3 years ago