Miss K-J Ritchie
Reviewer
2/5
Should have worn gloves or chain mail
When assembled it looks great. Heat output is...
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ok. However, the finish on this product is really poor. Aside from the inadequate assembly instructions, there are multiple sharp edges on various pieces that my husband cut himself on. My father (a former engineer) examined the parts and suggests that the mould at the factory is blunt so when the metal is punched, it burrs, leaving knife-sharp edges. Given the blue plastic protective coating comes off in bits and pieces, the parts need to be manoeuvred multiple times, increasing the chances of being cut. The worst cut my husband received was from one of the side panels and was touch and go as to whether it needed stitches. We have contacted the manufacturer, but a week on have not had a response. Buyers beware - this looks great from a distance but you need to wear protection on your hands when assembling and take real care when using it. Keep kids well away.
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3 years ago
Fiona McKinnon
Reviewer
5/5
They've Thought of Everything
Ordered this chainsaw for my husband. He is very ple...
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ased with it as it is easy to use and cuts through the wood really easily. The box comes with everything you need to use it safely. As well as spare chain for each of the two blades, and guards too, there is a safety visor, gloves and protective glasses. There is also an oil mixing container to mix the petrol and two stroke oil. It is easy to assemble.The supplier, Burrowmount are really good to deal with, and keep you up to date with the progress of your order, and when it will be delivered.
2 people found this helpful
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3 years ago
Glen k.
Reviewer
5/5
Quality
Brilliant product
One person found this helpful
3 years ago
Ilker Giritlioglu
Reviewer
5/5
Superb customer service and support
Used it once with 2 extension poles. Had diffic...
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ulty dismantling it as the housings of the tubes got too tight. Managed to get the poles off and tried to put another new pole in, but couldn’t.On reading the above feedback, someone contacted immediately and wanted to know the exact issue and offered their full support.I explained the issue and they wanted to know which parts needed replacing. I sent them the list of parts and they were posted 1st class, including 2 new replacement chains for the chainsaw, which arrived yesterday.A perfect communication and customer service which proves that they stand behind their products and promises.
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3 years ago
EMF
Reviewer
5/5
Auger holes, the only way to dig it!
It’s a great bit of kit. We cut 25 holes each ...
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200mm in diameter and 600mm deep. We did this in half a day. We had 2 problem holes where we had cut into 2 bricks which stop theAuger blade. These were removed and the blade continued on to correct depth.Used over a few jobs, this investment will have paid for its self.
2 people found this helpful
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3 years ago
cristinaeibar
Reviewer
5/5
Perfecto! y sobre todo el vendedor
Hola.La maquina perfecta, pero queria recalcar que ...
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el vendedor ha sido muy amable, ya que me habia ido de vacaciones y no habia nadie en casa y se ha preocupado de contactar conmigo y llegar a un acuerdo para entregarlo 10 dias mas tarde.La maquina llego el dia acordado y funciona perfectamente. Calidad -precio perfecto, no se puede pedir mas.Muchas gracias y lo recomiendo.
4 people found this helpful
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3 years ago
Miguel garcÃa martinez
Reviewer
5/5
3 years ago
Jonathan Campbell
Reviewer
5/5
Fantastic heater. Glass broke but supplier was brilliant to deal with
Really beauti...
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ful outdoor heater that has good heat. Easier to assemble than you would think. Glad fluke broke after 3 uses but supplier were really efficient and sent out a brand new glass flume free of charge (that was better than the original as it came in one piece). The odd manufacturing default will happen with these things so great to know that the vendor is so easy to deal with. Would definitely recommend and I may buy a second!
One person found this helpful
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3 years ago
Yulia
Reviewer
5/5
Muy bien
Muy bien! Todo funciona bien!!
3 years ago