Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
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ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
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11 months ago
Jose G.
Reviewer
5/5
Su gran potencial
Ba perfecta un cañón de aireUn poco ruidoso y consume bastante
3 years ago
Client d'Amazon
Reviewer
5/5
Souffleur pour bricoleurs avertis !
Ce souffleur est puissant mais de piètre qualité.A...
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u bout de 1 an d'utilisation, voici les problèmes rencontrés :- poignée de gâchette d'accélération cassée ; j'ai dû la bricoler en la refixant avec une vis par le dessous. La poignée tient par un tout petit morceau de plastique à l'origine- sangles de harnais qui se baladent. J'ai dû les repasser et les recoudre pour qu'elles tiennent en place- pot d'échappement non fixé. Là c'était le pompon : le pot d'échappement n'était pas fixé au moteur et se baladait dans la cage plastique qui a fondu avec la chaleur dégagée par le moteur. J'ai dû trouver des vis adaptées et les refixer avec du frein-filet adapté aux hautes températures.- le réglage du carburateur pas fait : il ne tenait pas le ralenti au déballage. J'ai dû refaire les réglages.Bref, si vous ne savez pas bricoler un peu, passez votre chemin.Après tout cela, je n'ai pas de problème de dysfonctionnement de moteur, et ce souffleur est par ailleurs, particulièrement puissant.Investissez dans un casque anti bruit efficace : il sera largement nécessaire.
2 people found this helpful
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3 years ago
Amazon Customer
Reviewer
5/5
One happy husband
Brought for my husband for Xmas he’s well pleased with it
3 years ago
Derek fenlon
Reviewer
5/5
Worth the money
Would highly recommend. Easy to use and assemble.
3 years ago
Cliente Amazon
Reviewer
5/5
Muy potente
Para limpieza alrededor del caserío. Ninguna queja
3 years ago
Chris
Reviewer
5/5
Good value would recommed but be careful when operating
BU-KO are great value tools...
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I also have a BU-KO backpack leaf blower working hard for two years with little maintenance. I like this hole auger it's great value with all the accessories needed to go to work.But remember it's a Auger they can do real damage to the operator if used incorrectly so if in doubt don't buy it just get a professional to make your holes
2 people found this helpful
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3 years ago
Kev
Reviewer
5/5
Great budget chainsaw
I bought this chainsaw primarily to cut a large stump left by...
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others to a lower level (I dug all the earth around the stump first) and in the future for me to cut logs and timber so I can turn on a lathe.It was easy to assemble & fit the chainbar and chain. Once primed, it started and ran well, and was very easy to re-start.Safety brake works well, (kicked back only once and that was my fault!)Safety kit although basic is adequate for home gardening use. The mesh face guard will stop flying debris, I have prescription safety glasses provided by employer so didn’t need the goggles.The spare chains are a bonus as well. I thought I’d get through more than 1 chain on this stump but was pleased that 1 chain was suffice - there were a lot of vertical cuts on this job and it was just starting to blunt toward the end - there is a file provided to sharpen the chain.Had to tighten the chain 3or 4 times but that is to be expected and was easy to do - (loosen the chainbar locking nuts a bit, tighten the chain and then re-tighten the nuts).Neat carry bag (but only fits chainsaw with the 16” chain fitted).Toolkit has all the appropriate tools needed.All in all, a great budget chainsaw package with everything you need to get going (except fuel & oils). It’s not a chainsaw for professional arborists or tree fellers, but certainly good enough for use in the garden.Would I recommend - absolutely.
2 people found this helpful
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3 years ago
Tony
Reviewer
5/5
To put right 2 stroke solution in hedge trimmer
Easy to use could be lighter
3 years ago
leslie johnson
Reviewer
5/5
Good product
Easy assembly
3 years ago