Cliente Amazon
Reviewer
5/5
Pésimo trato por parte de Amazon
La e devuelto a los diez minutos de funcionamiento en...
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cuanto le baja el nivel del combustible se para y no arranca no se puede estar repostando cada diez minutos el trato por parte de Amazon pésimo no creo que vuelva a comprar ahora me dicen después de 15 dÃas que tengo que pagar yo los portes de devolución
One person found this helpful
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3 years ago
bogdan
Reviewer
5/5
perfect
excellent value for money
3 years ago
Matthias
Reviewer
5/5
Billige Qualität!
Simpel beim Zusammenbau. Gebläse funktioniert gut. Leider ist die Ma...
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terialqualität echt nicht gut. Jetzt nach einer Saison hat sich am oberen Gummipuffern (Viberationsschutz) der Kleber gelöst und das ganze Gerät hängt nach hinten runter...Ist eine Frage der Zeit das es beim Tragen ganz abfällt!! Warum klebt man sowas?!?!? Werde den Hersteller kontaktieren...bin gespannt
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3 years ago
Martin Nathan
Reviewer
5/5
A great time saving piece of kit
For thge price this is a solid tool and does just ...
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what its meant to - bore holes. It makes putting in fence posts a lot easier, I've done 50 metres of fencing so far.The motor is surprisingly powerful and you do have to concentrate when using it. Included in the package are some nice extras like hand and face protection and a dedicated fence post level. All in this have been a really useful time saver for putting up fencing.
2 people found this helpful
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3 years ago
Pen Name
Reviewer
4/5
Looks lovely ... very pleased.
Looks lovely. Good heat output. Cover fits perfectl...
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y. Great addition to our garden. Quick delivery. Bit fiddly to put together and would definitely advise you wear the gloves that come with it. My hubby didn’t and cut himself in several places on his hands. Had to use our own regulator because the one supplied didn’t fit our gas bottle ... there may be a technical reason for this that I don’t understand as I say my hubby put it together., took him about 2 hours. I love it .... looks great. Not used it properly yet so can’t comment on how good it is in that respect.
7 people found this helpful
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3 years ago
Alan, Nairn
Reviewer
5/5
First Class Service
I purchased a BU-KO 2019 52cc Long Reach Petrol Multi-Functiona...
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l Garden Tool from Burrowmount just under a year ago and have been delighted with its versatility and it has made life much easier in keeping the garden neat and tidy.Recently though I had a problem with the carburettor and contacted them. The after sales service (which from a review I read before purchase and made me choose Burrowment to buy it) was simply excellent.A quick personal email response resulted in a follow -up from a technician who immediately offered to arrange the return for its repair. The administration department took over and within 48 hours a courier was at my home with a pre-paid label to be applied to my Multi-Functional Garden Tool to go back. Ten days later it was returned and working well again.Burrowmount are a small family business which prides themselves in their customer service. No matter how good a product, problems can always happen so even more knowing there is a superb after sales service available is really important. If I could give them more than five stars I would.
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3 years ago
C. Andrews
Reviewer
5/5
Elegant, fabulous, mesmeric
We wanted a larger, attractive patio heater and this ce...
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rtainly fits the bill. It came on time, early in fact and after we had checked everything was in the box and intact (it was) we chickened out of assembling it till the following day. In fact we needn't have worried as the video of the assembly, recommended by the seller, made everything much simpler and we had no problems. The end result was most attractive and enhanced our seating area brilliantly. We had one issue on lighting the heater initially: we contacted the seller and their response was superb. A new part was sent out immediately and this we fitted and all was well. The flame effect, particularly at night is entrancing. We highly recommend both the heater and the seller.
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3 years ago
fozzo
Reviewer
5/5
Great Customer Service
Bought two of these units and extremely happy. One of them b...
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lew over in the recent storm and have ordered replacement glass tube from Burrowmount. Arrived promptly and received a phone call from them asking if all ok. Would have no hesitation in recommending them as the customer service was exemplary.
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3 years ago
Client d'Amazon
Reviewer
5/5
Très déçue de cet achat , et A pas acheter
J'ai acheté ce souffleur , que des problème...
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s , arrivé avec pieces casser , dès la première fois que je me en sert , le cache en plastic arrière moteur derniere Echappement fond et prend feu , à cause du mauvais joint pare flamme de l'échappement , vraiment déçue et fait beauxoup de bruit en marche , de plus article pas identique à la photo .Attend la réponse du vendeur au sujet de ces divers problèmes.Nouveau problème avec ce souffleur , joint d'échappement qui s'effrite et qui fait fondre le cache moteur arrière , je déconseille cet achat , de plus le vendeur est de mauvaise foi , je lui envois les photos , il repond message vide , super vendeur , A fuire ce vendeur
6 people found this helpful
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3 years ago
Kevin
Reviewer
5/5
Great product
Fantastic, effective, good looking heater both lit or not. Should ha...
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ve bought one years ago & in fact now thinking of buying a second for another patio.Assembly I thought not difficult if you follow the online instructions (that’s a strong tip) but it takes 2 people at the last phase of assembly in fairness.Bottle needed is a 27 mm propane.Really impressed.
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3 years ago
Andrew
Reviewer
5/5
Recommended buy!
Well let's start with the positives, when all assembled and switch...
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ed on it is a stunning looking heater that also does a gorgeous ambient light feature And you can feel the warmth too.The customer service is great and your problems or queries are resolved witching 24 hrs which is great by anyone's standards.Cons or should I say not so positive is 1 instructions would be better if there was a YouTube clip to follow as paper instructions aren't crystal clear and 2 I'd advise wear gloves when assembling as remember you are handling precision cut metal that can easily slice your fingers (experience talking here haha). 3 is not the heater it's self but the con artist people that sell you the gas cylinders at the garages (£85 for 16kg).Also I advise to store the heater either in a building/shed or strapped to a wall as it is a big item so high winds are not it's friend.I would definitely recommend this product.
33 people found this helpful
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3 years ago
S1000rr
Reviewer
5/5
Trés bien
Trés bon produit, pour le prix, j'aimerai qu'il prenne un peu plus de tour, ...
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mais souffle trés bien, mieu que le styl de mon pere prévu pour les cantoniers.Plastiques de moins bonne qualité que le stil, mais on peut pas tout avoir, pour 2h00 non stop puis 15 min toutes les semaines, il fonctionne trés bien, je recommande. Facile à monter
One person found this helpful
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3 years ago
Leonard
Reviewer
5/5
Gas Primer is in a hard to go to location
First putting everything together was th...
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e easiest part.Second the mixing of fuel took out the quests work with the Gas mix bottle that was providedThird. Had to place the Leaf Blower up on a high table to actual see the gas primer (just a bit larger than a €0.2 cent piece. Since my fingers are short almost impossible for me to primer the leaf blower. However I found a solution by using the spark plug wench that was included.But a very Powerful Machine
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3 years ago
Darren Woodhouse
Reviewer
5/5
Excellent value for money
Great service and great product
3 years ago