AOA
Reviewer
5/5
hemos comprado dos para una fiesta en casa, muy buena calidad de materiales, incluye una funda exter...
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ior, una vez montado arranca a la primera. Como contra; no incluye la manguera de conexión y las instrucciones de montaje son insuficientes. No obstante le damos 5* por la calidad/precio
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11 months ago
Big pauly
Reviewer
4/5
Natasha C.
Reviewer
5/5
The solution to be able to spend time in the garden with family & friends even in November!
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I ordered this patio heater on 24/09 and it arrived 15/10. Assembly was done by my Hubby on 18/10 who said it was pretty straightforward and this allowed us to enjoy an amazing evening that night with our neighbour in the garden enjoying a few drinks and chat and not breaking any Covid rules as we were able to sit outside - see first pic. We all remarked at how pretty the thing is when lit up and it really gave off a good heat - we are in Scotland and the nights are chilly here. We used it again on Friday 30/10 for a Halloween party for 10 kids - again, not breaking any Covid rules as we were outside all night. My niece was wearing shorts that night as part of her Halloween outfit as you will see from pic 2 but never complained of the cold once as we had the patio heater on. After the party, Hubby and I moved the heater to a corner of the garden and covered it with the protective cover it comes with. Unfortunately, Storm Aiden and Hurricane Zeta hit on Saturday 31/10 and to my horror was strong enough to knock our beloved heater over and of course the glass tube has smashed. I contacted Burrowmount on Saturday afternoon and explained our predicament and spoke to a lovely guy who said in view of the fact we've only had it a couple of weeks he would send us a replacement tube for free. Amazing Customer Service! And it is due to arrive in time for a wee fireworks get together I'm having in the garden on 5th November so there will be happy and warm kids once again. I've also since purchased bungee cords so this will now always be tethered when not in use to avoid it toppling ever again - lesson learnt!
One person found this helpful
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3 years ago
Miguel
Reviewer
5/5
Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA.
EDITO: ME...
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ENVIARON LA PIEZA A CASA SIN COSTE. BIEN HECHO.De los tres soportes que anclan el motor a la "mochila" (dos abajo y uno arriba), después de un año de uso, el de la parte superior se ha despegado sin más, la pieza de goma se ha separado de la de metal (ver fotos). A consecuencia de ello, el motor se "balancea" y arriesga a caer al suelo, por lo que no puede usarse, es peligroso. El producto sigue estando en garantía porque lo compré hace menos de dos años. ¿Cómo puedo hacer para solicitar sustitución o reparación en servicio técnico?
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3 years ago
Amazon Customer
Reviewer
5/5
One happy husband
Brought for my husband for Xmas he’s well pleased with it
3 years ago
SBW
Reviewer
4/5
Test Run
So the product looks well made and heavy duty, you get a lot of spares inc...
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luding a spare spark plug and H & S kit. Takes a while to put together and is very heavy. I bought the long reach version and tested it with all 3 extensions and it was far too heavy to use with all 3, and that was using it with the harness. Then tried it with 2 extensions and although it was still very heavy it was just about usable if you have it balanced and adjusted correctly.The extensions are very tight and stiff, even after lubrication and the pinch bolt nuts fall out every time you dismantle the extensions, if you where doing this on grass you would never find the nuts again.The engine started ok but needed a small amount of choke to keep it running even when warmed up.Good value for the money but unless you have good strength you will fine it hard to manoeuvre especially when using the extensions.
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3 years ago
john nevin
Reviewer
5/5
Good buy
Very happy arrived on time
One person found this helpful
3 years ago
Aurelio julian quintana
Reviewer
5/5
Buen producto
Después de usarlo tiene mucha fuerza,Los plásticos del tubo son más bien...
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muy débiles y los del armazón más o menos, el ruido es bastante llevadero,Comodidad cuando llevas un rato con el es más bien cansado, pero si que ahí que decir que como fuerza de aire es muy bueno da gusto trabajar con ese caudal de aire. Seguiré usándolo y esperemos que no tengamos fallos buena compra.
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3 years ago
nguyet nguyen
Reviewer
5/5
Very nice,
This heater very nice, but very difficult to fix, the end work well
3 years ago
Client d'Amazon
Reviewer
5/5