Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
Show More
Show More
ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
Show Less
Show Less
11 months ago
coleslawbogusiewicz
Reviewer
5/5
Very good product, great seller, perfect communication with the customer.
I recommend
11 months ago
Big pauly
Reviewer
4/5
J.Carlos
Reviewer
5/5
Alison cotton
Reviewer
5/5
Great buy
It’s well worth the money
3 years ago
Dean colgan
Reviewer
5/5
Heavy duty strimmer
3weeks is a long time for delivery? Allthough worth the wait.ma...
Show More
Show More
kes short work of tidying up my large garden. Really easy starter and the instructions read like you need to fill with engine oil. Wrong its 2 stroke the oil is mixed with petrol. To be honest sort delivery out and charge a bit more for it . Its a proper heavy duty strimmer one satisfied customer
7 people found this helpful
Show Less
Show Less
3 years ago
A P
Reviewer
5/5
Starting the chainsaw
Thanks for the chainsaw which i got today.Everything in the b...
Show More
Show More
ox also a spare sparkplug.I assembled the saw and primed 10* pulled out choke and with blade brake on pulled starter cord....fired 2nd pull pushed in choke and ran great....when engine warm i adjusted tickover down a tad...Thanks Good Saw If i get 2/3 years i think great value to.
Show Less
Show Less
3 years ago
antonela rusalim
Reviewer
5/5
Good Value for money
Good Value for money
One person found this helpful
3 years ago
alan tompkins
Reviewer
5/5
BU-KO 52cc Earth Auger
Machine is easy to use not to heavy,the augers are easy to c...
Show More
Show More
hange.What would enhance this machine would be to have an independent stand that you could rest the auger on whilst putting in the fence post rather than laying it on the ground.The machine is well worth the money it cost and a pleasure to use.
Show Less
Show Less
3 years ago
Aurelio julian quintana
Reviewer
5/5
Buen producto
Después de usarlo tiene mucha fuerza,Los plásticos del tubo son más bien...
Show More
Show More
muy débiles y los del armazón más o menos, el ruido es bastante llevadero,Comodidad cuando llevas un rato con el es más bien cansado, pero si que ahà que decir que como fuerza de aire es muy bueno da gusto trabajar con ese caudal de aire. Seguiré usándolo y esperemos que no tengamos fallos buena compra.
One person found this helpful
Show Less
Show Less
3 years ago
Amazon Customer
Reviewer
5/5
Great quality
Great value and quality
3 years ago
cristinaeibar
Reviewer
5/5
Perfecto! y sobre todo el vendedor
Hola.La maquina perfecta, pero queria recalcar que ...
Show More
Show More
el vendedor ha sido muy amable, ya que me habia ido de vacaciones y no habia nadie en casa y se ha preocupado de contactar conmigo y llegar a un acuerdo para entregarlo 10 dias mas tarde.La maquina llego el dia acordado y funciona perfectamente. Calidad -precio perfecto, no se puede pedir mas.Muchas gracias y lo recomiendo.
4 people found this helpful
Show Less
Show Less
3 years ago
Jose
Reviewer
5/5
incompleta y sin solucion
no me gusto que no funciona
3 years ago
zoe whitaker
Reviewer
4/5
It’s fine
It’s fine for at home.
3 years ago