Andrew Fraser
Reviewer
5/5
Good
Good
3 years ago
Chloe Messenger
Reviewer
3/5
Looks good, not much heat though
The heater looks great, is taller than I was expec...
Show More
Show More
ted however.There’s no where to put the blue tooth speaker (which is just a cheap looking thing)I don’t think it gives off great heat, I was sat next to it and still freezing.We had it on for a couple of hours and the gas ran out! Very surprised at how much gas it uses! Such a shame as it’s so expensive to buy, which means I won’t really be using it very often.
Show Less
Show Less
3 years ago
Graham Wignall
Reviewer
5/5
Great customer service
Buying Chinese tools is always a bit of a lottery, I went wi...
Show More
Show More
th Bu-Ko as I already had their 5-in-1 pole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
13 people found this helpful
Show Less
Show Less
3 years ago
John McCarten
Reviewer
5/5
Brilliant piece of Kit worth every penny.
Part not fitting initially, contacted the...
Show More
Show More
m and two days later new part arrives by post, that is spot on amongst a minefield of bad suppliers, it's a breath of fresh air.Tried out the chainsaw with high branches 2-3" diameter no problem, (need a hard hat and goggles) not tried other accessories but can't see any problem on top of all that starts first pull.One of the best gardening tools ever bought, hats off to Bu-KO. No hesitation in buying anything else from them as the product and service is second to none.
Show Less
Show Less
3 years ago
Amy Callaghan
Reviewer
5/5
Not easy to assemble
Allow 3 hrs to assemble .Its not easy to assemble but the inst...
Show More
Show More
ructions are very good.Be extra carefull the edges of the stainless steel pannells are razor sharp .I recieved multiple hand cuts as a result.May be wear gloves while assembling the heater .Once you get it put together its a great job.The heat out put is very good .
Show Less
Show Less
3 years ago
Miguel
Reviewer
5/5
Corrijo: Anclajes de motor se despegaron en un año. PERO ME ENVÍAN LA PIEZA.
EDITO: ME...
Show More
Show More
ENVIARON LA PIEZA A CASA SIN COSTE. BIEN HECHO.De los tres soportes que anclan el motor a la "mochila" (dos abajo y uno arriba), después de un año de uso, el de la parte superior se ha despegado sin más, la pieza de goma se ha separado de la de metal (ver fotos). A consecuencia de ello, el motor se "balancea" y arriesga a caer al suelo, por lo que no puede usarse, es peligroso. El producto sigue estando en garantía porque lo compré hace menos de dos años. ¿Cómo puedo hacer para solicitar sustitución o reparación en servicio técnico?
Show Less
Show Less
3 years ago
Federico L.
Reviewer
5/5
Buon soffiatore senza tante pretese
Salve ho acquistato questo prodotto in amazon ware...
Show More
Show More
house per poco piu di 70 euro mi e stato spedito dalla germania,il pacco era stato restituito in precedenza lo si capiva ed era gia stato aperto e assemblato,non aveva nessun segno o graffio,il libretto di uso e manuntenzione e stato bene sfogliato in precedenza ma l articolo funziona perfettamente.Io lo uso da hobby per il mio giardino e magazzino debbo dire che e utile,non e particolarmente potente essendo una sottomarca...ora non e piu disponibile ma lo trovate in vendita con altri nomi e marche su amazon a poco piu di 105 euro ma e identico ad essi.
Show Less
Show Less
3 years ago
Jean-Jacques
Reviewer
5/5
soufflerie efficace même a bas régime ?
Au moment de l'achat Je n'ai rien a dire sur c...
Show More
Show More
e souffleur après un essai d'une petite heure je n'ai pas ressenti le poids du moteur très agréable sur sa manipulation et par son efficacité .Après une semaine d'utilisation un petit problème est intervenu au niveau du starter je ne peu pas me servir de cette tirette étant bloquée cette panne m'inquiète j'ai peur que ce moteur fonctionne en continue avec le starter ouvert pour résumer simplement je ne sait pas si il est en position ouvert ou fermée . J'ai averti mon vendeur mais je n'ai pas de réponse pour le moment . En tous cas chose étrange c'est que ce moteur démarre aussi bien à froid que à chaud . Très inquiétant ?
4 people found this helpful
Show Less
Show Less
3 years ago
wayne windsor
Reviewer
5/5
na
there was a part missing this was sent out straight away all working
3 years ago
Jon Westwood
Reviewer
5/5
Fantastic Heater, Fantastic Seller
Having seen these types of heaters before we rea...
Show More
Show More
lly wanted one for our garden as they are such a great source of heat and also, they look amazing.I spent a little while looking at various different makes/models and decided to go for this one as the price was extremely reasonable. Well we are so glad that we did.It is really easy to put together and the seller even sent us an email with a complete video tutorial on how to build it from scratch which was really helpful as the instructions although OK are not brilliant.After installing I needed a little advice on a clip that was missing so Contacted seller and they were both polite and extremely helpful. Will definitely be coming back to them for some of their other items
2 people found this helpful
Show Less
Show Less
3 years ago
Leonard
Reviewer
5/5
Gas Primer is in a hard to go to location
First putting everything together was th...
Show More
Show More
e easiest part.Second the mixing of fuel took out the quests work with the Gas mix bottle that was providedThird. Had to place the Leaf Blower up on a high table to actual see the gas primer (just a bit larger than a €0.2 cent piece. Since my fingers are short almost impossible for me to primer the leaf blower. However I found a solution by using the spark plug wench that was included.But a very Powerful Machine
Show Less
Show Less
3 years ago
Wayne Osullivan
Reviewer
5/5
Excellent value for money.
Bought it yesterday it arrived safely today easy enough ...
Show More
Show More
to put together but you MUST follow instructions on how to start it if you do that it starts no problem if you don't you will either flood it or it will get air locked I'm using chainsaws for 40 years and it's as good as anything out there at a fraction of the cost it will cut any kind of timber big or small in my opinion, with 4 chains and 2 bars how could anyone go wrong.
2 people found this helpful
Show Less
Show Less
3 years ago
Denis Krüger
Reviewer
5/5
Viel zu laut
Gute Leistung
3 years ago
tom joyce
Reviewer
5/5
Arrived on time and works as it should
3 years ago
Pop
Reviewer
5/5
Je recommande pas!!!
Bonjour. C'est pas du tout comme dans le descriptif. Haut parleur...
Show More
Show More
à 1 euro sur Wish,des plans de instalation non complète pièces qui manque ou tordues,verre de chauffage cassé. Instalation en 4 heure avec des files de fer parce que il était incomplète. Je recommande pas!!!
Show Less
Show Less
3 years ago
Big pauly
Reviewer
4/5
Good for the money .
Good value for the money ,its got a good reach ,but it is very...
Show More
Show More
heavy at full extent ,but it did what its supposed to do ,it saved me trying to reach of ladders which made it more safe to do the task ,but overall good for the money ,engine starts really easy .
Show Less
Show Less
3 years ago