Dave
Reviewer
5/5
Found it easy to set up starts well enough. Half hours work and all doneQuite pleased actually
10 months ago
Georgepolo
Reviewer
5/5
Initially had problems with getting the company to respond to my phone message. turns out they messg...
Show More
Show More
ed me instead,but I was waiting for a call,
I have now had contact by phone from the company and it was all sorted very amicably and efficiently.
They also told me of youtube vids to help with assembly which will be very helpful I am sure.
Therefore I have no problem in placing this review and saying that overall this is a well engineered item and GOOD value for money.
Show Less
Show Less
10 months ago
Fede
Reviewer
5/5
Alison cotton
Reviewer
5/5
Great buy
It’s well worth the money
3 years ago
Sarah Strudwick
Reviewer
5/5
Nadine H.
Reviewer
4/5
Quality item
Good quality. Exactly what I needed.
3 years ago
FERNANDO MATINEZ RAMOS
Reviewer
5/5
Cumple expectativas
Buena relación calidad/precio
3 years ago
Alan, Nairn
Reviewer
5/5
First Class Service
I purchased a BU-KO 2019 52cc Long Reach Petrol Multi-Functiona...
Show More
Show More
l Garden Tool from Burrowmount just under a year ago and have been delighted with its versatility and it has made life much easier in keeping the garden neat and tidy.Recently though I had a problem with the carburettor and contacted them. The after sales service (which from a review I read before purchase and made me choose Burrowment to buy it) was simply excellent.A quick personal email response resulted in a follow -up from a technician who immediately offered to arrange the return for its repair. The administration department took over and within 48 hours a courier was at my home with a pre-paid label to be applied to my Multi-Functional Garden Tool to go back. Ten days later it was returned and working well again.Burrowmount are a small family business which prides themselves in their customer service. No matter how good a product, problems can always happen so even more knowing there is a superb after sales service available is really important. If I could give them more than five stars I would.
Show Less
Show Less
3 years ago
J.Carlos
Reviewer
5/5
David Harris
Reviewer
5/5
Terrific after sales service
The product arrived well-packed and complete with some...
Show More
Show More
useful extras (like additional cutting heads) and safety kit. The instructional video was useful but bits were for a different model (no real problems). The machine worked very well. A loose choke cover meant a lost air filter but this was promptly replaced free of charge.
3 people found this helpful
Show Less
Show Less
3 years ago
Amazon Customer
Reviewer
5/5
Wonderful product with amazing customer support
I purchased this patio heater to en...
Show More
Show More
sure I would get much more benefit from my revamped garden. I just loved the stylish appearance especially the stainless steel finish. While it is tall, it is so easy to move with the wheels and definitely has the wow factor. It is very important to me that customer service and support is available on any item I purchase and I have never before encountered the support and communications I have received from Burrowmount. I definitely recommend
Show Less
Show Less
3 years ago
Kevin
Reviewer
5/5
Great product
Fantastic, effective, good looking heater both lit or not. Should ha...
Show More
Show More
ve bought one years ago & in fact now thinking of buying a second for another patio.Assembly I thought not difficult if you follow the online instructions (that’s a strong tip) but it takes 2 people at the last phase of assembly in fairness.Bottle needed is a 27 mm propane.Really impressed.
Show Less
Show Less
3 years ago
neil37
Reviewer
4/5
Stylish and generates a reasonable amount of heat.
Was reasonably easy to assemble ...
Show More
Show More
but does take a morning - lots of pieces - and the instructions aren't great. Looks good and seems to work well. Not that easy to manoeuvre given its height but okay on a firm surface with the wheels. It is at risk of blowing over in strong winds so I've taken to attaching it to the drainpipe with a strap when not in use .
One person found this helpful
Show Less
Show Less
3 years ago
serge rex
Reviewer
5/5
Après 2 utilisation très bien.
Soufflage feuille et terrasse et allées. Trés bien.
3 years ago
paul
Reviewer
5/5
Good
Good does the job
3 years ago
Client d'Amazon
Reviewer
5/5
Très satisfaite
Entretien bordures allées
3 years ago
Client d'Amazon
Reviewer
5/5