Graham Wignall
Reviewer
5/5
Buying Chinese tools is always a bit of a lottery, I went with Bu-Ko as I already had their 5-in-1 p...
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ole saw/strimmer/hedge trimmer set, and it seemed to be pretty well made and reliable. Anyway, this turned up and seemed to be well built, too. However, it refused to start. Now I'm not exactly a stranger to small 2-stroke motors, but this one defeated me for 4 days. Not even the tiniest splutter to indicate it wanted to run, so I contacted the seller to request a return. I got an almost immediate response, including a video (about which I was skeptical) and a request for a phone number and a convenient time for an engineer to call me if the video didn't help. OK, OK, it started almost immediately, so I feel a bit of a prat, but it almost doesn't need choke at all to start and floods as soon as you look at it. Anyway, 10 out of 10 for customer service.
The saw runs really well, and was getting easier and easier to start during the weekend as it started to get run in. Second tank of fuel, and it was running sweetly. (Note: the manual says 25:1 and the saw says 40:1 for fuel/oil, and I checked with Burrowmount to see which was correct - turns out the first tank or two at 25:1 is fine for running in, then back to 40:1). One last log to chop and we're done for the weekend - the recoil starter handle comes away in my hand. OK, so the knot probably came undone, so I took the cover off and no, the cord had been cut through (presumably by the spring) and the starter had sort of self destructed. Anyway, another email to Burrowmount and a very quick reply to say that they were escalating it to their engineers. Three days later and a complete new starter arrived in the post.
So what can we conclude? For the price, don't expect Stihl quality and reliability, but that goes without saying. Chinese QA still seems to be a bit of a lottery, but these guys have the back-up to make up for any quality issues in the products. The other kit from the same supplier is fine, and having sorted it out, I have no reason to think I should have any more problems with this one. Overall, a great set-up with absolutely superb back-up and customer service.
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10 months ago
D. Miles
Reviewer
5/5
Had a very long length of fencing and this was an absolute godsend. It made light work in varying so...
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il types. Doesn’t like stones or large roots but that is to be expected. These can be dealt with using long spike.
Can be hard to control unless you’re braced but this is a brilliant product for the price. Highly recommended.
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10 months ago
bogdan
Reviewer
5/5
perfect
excellent value for money
3 years ago
Andrew Stewart
Reviewer
5/5
Great product
Great product. Easy to assemble great value.
3 years ago
Donald Nicholson
Reviewer
5/5
Excellent piece of kit
Well, what can I say that hasn’t been said before, great pri...
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ce, starts first time, light on the body and digs to 900mm easily. I was erecting 2 100mm sq steel field gate posts so used the 100 and 150 augers in sequence. The 150mm was perfect leaving enough space for concrete packing. Easy to use in Clay but at the other end it was made up ground with ‘Type 1’ aggregate so stoney, had to clear stones of auger regularly, no real problem - I was also using the digging spade to lift debris out as it was so deep. Did the job wonderfully can recommend.
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3 years ago
Mr A Gent
Reviewer
5/5
Great unit
Great unit so much quicker than a spade. Well worth the money
3 years ago
Janis Kagis
Reviewer
5/5
Good
Ok
3 years ago
Maggi
Reviewer
5/5
Not had chsnce to use it yet hence stars missing.
I haven't given top stars as yet,...
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purely because knowhere does it say, that right now you cannot purchase a gas bottle! We found an empty 5 kilo one, from years ago in our garage, otherwise god knows when we could have thought to buy one! It seems restaurateurs bought so many gas bottles to keep customers warm outside, that they're now in short supply and government has put a ban on selling them. You can only swap an empty for a full bottle. The 5 kilo wont last very long but, its all we have! The heater itself is beautiful and now we can try it out!
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3 years ago
paul
Reviewer
5/5
Good
Good does the job
3 years ago
Alfredo ELGUETA Sanz
Reviewer
5/5
Buena relación calidad precio
Buena relación calidad precio.
3 years ago
Jonathan Campbell
Reviewer
5/5
Fantastic heater. Glass broke but supplier was brilliant to deal with
Really beauti...
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ful outdoor heater that has good heat. Easier to assemble than you would think. Glad fluke broke after 3 uses but supplier were really efficient and sent out a brand new glass flume free of charge (that was better than the original as it came in one piece). The odd manufacturing default will happen with these things so great to know that the vendor is so easy to deal with. Would definitely recommend and I may buy a second!
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3 years ago