Sammi Christie
Reviewer
5/5
Brilliant product. Took 2 of is to put together but not difficult at all. Good solid heater. Easy to...
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maneuver around even with 13kg bottle inside. Can't wait to start using it more during the nicer weather. Also I just want to say how amazing their customer service is! Was running late ( not their fault.) But they rang long before product was due to arrive and explained the situation which I really appreciated. I carried on with my order and I love it. Struggled at first to ignite it but after a 5 minute phone call from the help team this was sorted ( user error ) can't recommend this product or company more. Thankyou for all your help!
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9 months ago
jimmy guyomard
Reviewer
5/5
Pas déçu du produit.
Avec tout c équipement super
Je recommande
9 months ago
Richard Kaye
Reviewer
5/5
Great for doing my garden
Dose what you need to do in the garden
2 years ago
Mr eddie stephenson
Reviewer
5/5
Reliable
Really good strong and reliable
2 people found this helpful
3 years ago
Badger
Reviewer
5/5
Cuts the wood to keep me warm
I have been using this saw over the last few months a...
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nd have found it excellent for the work. I have felled small trees and cut up for logs for my wood burner stove. The saw starts easily and is easy to handle. Not as heavy as some I have used. I note that the seller now offers an upgraded set with two sizes of blade with two of each chains.
BU-KO 62cc Petrol Chainsaw 3.4HP 20" Bar with 2 Chains and 16" Bar with 2 Chains - Cover bag and Full Safety Gear
This appears to be even better value than the one I purchased. The after sales service is excellent. My saw has been upgraded to the newer version at no cost. This is service beyond expectations. The recent storms felled several trees, a couple of them quite large, which I have been able to make good use of thanks to the saw which made short work of them. Strongly recommended.As a follow up, nearly a year later, I had problems starting the saw after not using it for a few months. Several failed suggestions by the seller later, the saw was collected and replaced. What about that for service?
20 people found this helpful
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3 years ago
TF
Reviewer
4/5
Great for heavy duty work. Commercial.
I bought this when I set my garden business ...
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up 5/6 years ago. Its outlast a few other machines. Good on fuel. Plenty of attachments. Only just packed in this year. 2022. And I didnt treat it very well.Extention poles / Reach for hedge cutter is great, if your not strong it will be hard to handle at full length.The power of the Bu-ko, ive had 2 different makes just this year none have matched the Bu-ko in the slightest for power. Also just realised how little vibration / feedback you get of the bu-ko as well, compared to others I have.Bad side of it is, the plastic casings / handle , button are cheap and not great. Also the goggles, earmuffs are nasty. After a while the ruber feeders / supports inside the poles that fix the metal rotating bar in place, start to move or twist making it hard to fix them onto the machine / putting other extention poles together.Would I buy again, yes in hindsight. For price its great. Just would be nice if they matched the quality of the engine power with better fixings, casings, plastics etc.Ferrari engine, fiat panda shell.
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3 years ago
Mark
Reviewer
5/5
Great product and service
Very glad I purchased this heater, it looks great and gen...
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erates good heat. We’ve even managed a couple of evenings sitting out in the freezing cold in December with it. Neighbours have commented on how nice it looks. Easy enough to put together although will take a bit of time but don’t let that put you off. After sales service has been really good too, had heavy winds which caused the heater to blow over and the glass tube smashed. They replaced it free of charge immediately, didn’t even expect them to. Don’t bother looking elsewhere!
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3 years ago
Amazon Customer
Reviewer
5/5
Excellent product wonderful customer service
A great patio heater with overall heat...
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ing generating heat over a wide distance Customer service 2nd to none I had a small problem mainly my own fault and it was sorted within days My only concern is instructions could be better ie pointing out magnetic bar points forward to attach door panel
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3 years ago
Brian Gardner
Reviewer
5/5
First impressions excellent!!
This is a very good saw, especially at the price.I ha...
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ve been using chainsaws for 45 years. I usually buy Husqvarna, which are outstanding, but would have cost £500.This saw is very nearly as good, and with 2 bars and 4 chains it is easily comparable.It always starts, is powerful enough for me, and is lighter than a comparable Husky. I have just felled and logged up an 80ft sycamore, admittedly green, but the chain doesn't need sharpening yet!There was a small issue with the starter unit, and another with the chain tensioner. Both were solved by return of post replacements.Can't fault the after sale service!I will recommend this saw, and would buy another, but I don't think that I'll need one for a while!!
One person found this helpful
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3 years ago
Adrian Goggin
Reviewer
5/5
Good product, great visually, absolutely amazing after service care.
I very rarely ...
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write reviews, only if something good, or bad, really stands out which is the case here. Firstly the negative, the first time we used the patio heater the glass tubes cracked, however the service provided after I contacted them was absolutely stunning. Speedy email responses, which switched to mobile calls with their specialist who quickly diagnosed the issue and sent through a new glass tube and some additional dropper screws to allow more air through which has worked really well.The patio heater itself is very eye catching and generates a fair amount of heat, I'm not convinced that the Bluetooth speaker is worth the additional cost as it's very fragile and tinny but that is a small thing.However to end on a positive, I would recommend that you can purchase this eye catching product and still be very reassured by the fact that should there be an issue the post sale support is fantastic.
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3 years ago