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StewartGreen
Reviewer
4/5
A good powerful machine. Easy to assemble and easy to start. Very good value for money and the ear d...
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efenders do the job well. Comes with good supply of chains in both sizes. Makes easy work of big logs. Customer services fantastic when I had a little trouble with pull cord, and immediately sent a replacement.
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10 months ago
JMP
Reviewer
5/5
Excellent rapport qualité prix - Léger et puissant
Souffleur puissant et fonctionnel, ...
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bien moins cher que les grandes marques. Je ne sais pas ce qu'il donnera dans le temps, mais pour un usage non professionnel il est parfait, et pour un professionnel, s'il dure 3 ans au lieu de 10, ça revient au final moins cher qu'un souffleur de marque, et il est bien plus léger. Suivi personnalisé du vendeur qui a contrôlé lui-même la bonne livraison du colis.
5 people found this helpful
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3 years ago
peter janssen
Reviewer
5/5
alles besten
super gute leistung
3 years ago
shaun mitchell
Reviewer
5/5
Lot for your cash
Good size not a lot of heat
3 years ago
Clint Sharp
Reviewer
5/5
Top Quality Patio Heater
Having read through some of the other reviews, I was a bit...
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hesitant at first to order this item. I am now glad I did! The heater arrived earlier than expected and was extremely well packaged. Any fragile part, for example the glass tube, was encased in thick expanded polystyrene and very well protected from damage. The instructions were clear and easy to follow and as with any home assembly, read instructions first, check all screws and fixings and separate them by size etc. From start to finish, the assembly process took just under 1.5hrs. Some reviews claimed the metal sheets were razor sharp, but I did not experience this. That said, if you are prepared to slide any body part down the side of a piece of sheet metal, expect to get cut, much like a sheet of paper! I did have one very small issue in that three of the fixing holes on the top plate had sadly not been tapped during the manufacturing process. I contacted the company direct and they were amazing. They instantly sent a replacement - no issues at all. I was even contacted after as a follow up to ensure I had received the plate and that all was okay.So, to the item itself. Its a great patio heater and looks the part in the garden. Some heaters look too industrial or much like an oil can with a large pole attached. I have stood under some of these and start to feel ill because the heat is so intense. However this patio heater is great for heat control. Its not "nuclear" when its on full, but provides a nice, gentle heat that means you can spend so much more time sitting in the garden in those chillier autumn/winter evenings. The heat is background, which means you will not be sitting out in shorts and t-shirt in December, so expect to wear sensible clothing. For me what is essential is that you do not come away with a suntan after sitting under it.We have had friends round for evening drinks and they are amazed at the quality of the heater and especially how great it looks.In the last few weeks we have had some extremely high winds and I expected to find the heater on its side one morning. This did not happen at all. The heater is slightly unstable with no gas bottle in it, but once you have that bottle connected, the heater is not going anywhere. You would have to hit it quite hard to knock it over.The design is great in that as well as heat, you have a lovely flame that passes up the glass tube, which, as well as proving some subtle background light, you also get the romantic view of a real flame.I cannot recommend this patio heater enough. Yes, its a little bit more expensive that some other heaters on the market, but as with just about anything, you really do get what you pay for.In terms of the supplier, this can also be very important when purchasing any item. Again, I cannot praise the supplier enough for their support and rectification of the one little fault I had. Manufacturing processes do go wrong from time to time, but was is essential is that we are all supported by the supplier or outlet from where we purchased the item. Customer care is of utmost importance and the supplier of this patio heater is second to none. I will certainly do business with them again.
39 people found this helpful
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3 years ago
sartini patrick
Reviewer
5/5
ras
la vis de serrage de la seconde partie du bras est tordus sinon rien a redire
3 years ago
Wayne Osullivan
Reviewer
5/5
Excellent value for money.
Bought it yesterday it arrived safely today easy enough ...
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to put together but you MUST follow instructions on how to start it if you do that it starts no problem if you don't you will either flood it or it will get air locked I'm using chainsaws for 40 years and it's as good as anything out there at a fraction of the cost it will cut any kind of timber big or small in my opinion, with 4 chains and 2 bars how could anyone go wrong.
2 people found this helpful
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3 years ago
Ian
Reviewer
2/5
3 years ago
Bruce Burgoyne
Reviewer
5/5
Looks great & an excellent product
We have found this to be a really excellent ...
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product and have really enjoyed having it since the end of 2020.It also looks fantastic when it is working.The customer service from Regine at Burrowmount has been really excellent and very much appreciated
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3 years ago
Adrian Goggin
Reviewer
5/5
Good product, great visually, absolutely amazing after service care.
I very rarely ...
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write reviews, only if something good, or bad, really stands out which is the case here. Firstly the negative, the first time we used the patio heater the glass tubes cracked, however the service provided after I contacted them was absolutely stunning. Speedy email responses, which switched to mobile calls with their specialist who quickly diagnosed the issue and sent through a new glass tube and some additional dropper screws to allow more air through which has worked really well.The patio heater itself is very eye catching and generates a fair amount of heat, I'm not convinced that the Bluetooth speaker is worth the additional cost as it's very fragile and tinny but that is a small thing.However to end on a positive, I would recommend that you can purchase this eye catching product and still be very reassured by the fact that should there be an issue the post sale support is fantastic.
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3 years ago